Sr. Commercial Client Manager

About the role

As the Sr. Client Manager, you will manage a mid- to large-size portfolio, including the most complex credits, with a secondary focus on selling deeper into the customer relationship. You will grow revenue as directed by senior management by prospecting new opportunities with existing clients and making appropriate referrals.

You will partner with other officers to administer commercial banking relationships, maintain portfolio credit quality, and provide recurring customer service to existing and prospective clients. This includes direct contact through joint sales calls or correspondence, matching client needs with appropriate products, and proactively identifying cross-selling opportunities.

Responsibilities

• Manage and administer assigned commercial banking relationships, ensuring excellent client relations and proper servicing of accounts.
• Call on existing customers to expand business and maintain portfolio credit quality.
• Serve as a conduit for all product lines, matching client needs with appropriate bank products.
• Proactively identify and pursue cross-selling opportunities on bank products.
• Interpret policies, procedures, loan contracts, credit reports, financial statements, and loan documents.
• Process maturing loans, line renewals, term loan extensions, loan restructuring, and approvals.
• Perform various projects and tasks with an emphasis on maintaining UMB TUCE (Trust, Understanding, Collaboration, Excellence).
• Prospect and network at various levels within client companies.
• Other duties as assigned.

Requirements

• Bachelor’s degree in Business, Accounting, Finance, or equivalent experience in a related field.
• 8+ years of commercial banking or lending experience, including credit underwriting.
• Advanced knowledge of credit and underwriting processes.
• Strong financial acumen and ability to interpret loan contracts, credit reports, and financial statements.
• Ability to manage time effectively and work as a self-starter with initiative.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Strong analytical and strategic sales meeting skills.
• Ability to prospect and network within client organizations.

Preferred Qualifications

• 5+ years of managing middle-market relationships.
• Knowledge of bank products, services, and operations.
• Product training.

Pay

The posted compensation range for this role is $141,354 - $207,900. The actual starting pay may vary by geographic location, experience level, and other job-related factors.

Benefits

• Paid Time Off and paid holidays.
• 401(k) matching program.
• Annual incentive pay.
• Comprehensive medical, dental, and vision insurance coverage.
• Health savings, flexible spending, and dependent care accounts.
• Adoption assistance.
• Employee assistance program.
• Fitness reimbursement.
• Tuition reimbursement.
• Associate wellbeing program.
• Associate emergency fund.
• Various associate banking benefits.

Benefit offerings and eligibility requirements vary.