Sr. Channel Business Analyst

About the Role

The Senior Channel Business Analyst will work collaboratively with peers, Field Sales Leaders, and associates to support critical retail partners while driving overall wholesale Channel and Corporate strategies. In this role, you will problem-solve, think analytically, and creatively to enable a best-in-class experience for Carhartt retail partners. A successful analyst understands retail and communicates clearly with business and cross-functional partners.

Inspired by Hard Work: At Carhartt, the values of hard work—dependability, honesty, and trust—are rooted in the legacy of our founder, Hamilton Carhartt. His commitment to serving hardworking people continues to inspire everything we do. Guided by his legacy and our mission—We serve and protect all hardworking people by building durable products—we remain dedicated to upholding these principles in every decision and product.

Responsibilities

• Partner with Sales Reps and Customers to develop and align on pre-season Account Level Assortment Plans for National Accounts based on top-down Targets provided by Channel Leaders.
• Participate in regular pre, post, and in-season checkpoints and inputs with Demand Planning.
• Report Revenue vs. Customer Targets and related Customer point-of-sale KPIs such as Sales, Inventory, Margin, and Turn.
• Participate in Wholesale Inventory Management by reviewing Fill Rates and In-Stocks and monitoring ATP and Contract consumption and availability.
• Conduct Wholesale, Channel, and Account analysis incorporating product, geography, and consumer insights to identify actionable opportunities to increase top-line sales while mitigating risk.
• Establish cross-functional relationships to promote best practices and processes with teams including Field Sales, Retail Brand Marketing, Strategy and Insights, Merchandising, Customer Care, Demand Planning, and IT.
• Research, benchmark, design, and implement new or enhanced processes/projects to meet key business objectives.
• Support the business in creating business cases and change requests to align with corporate strategies, ensuring clear ROI and continuous improvement of systems and processes.
• Mentor Channel Business Analysts.
• Perform lower-level analysis for key customers, digging into store and regional performance. Analyze how different sets (SIS, Evolution, Fusion) perform.
• Lead Special Projects and Department Initiatives as a Subject Matter Expert (SME) and Project Manager, providing regular progress updates.
• Assist in generating Wholesale and Channel Level insights by analyzing Point of Sale data, Shipment data, and industry trends to identify risks and opportunities for strategic planning.

Requirements

• Bachelor’s degree or equivalent years of experience in a related field.
• 6+ years of Business Analyst experience.
• Apparel, ecommerce, retail, or consumer products manufacturing experience preferred.
• National Account experience strongly preferred.
• Strong MS-Office skills (Word, Excel, PowerPoint); high proficiency in Excel, including VLOOKUP and Pivot Tables.
• 2+ years of experience with SAP Business Objects or a similar data extraction platform.
• Knowledge of analysis tools such as Lumira, Tableau, or MS-Power BI.
• Demonstrated understanding of business processes and key metrics related to retail sales, finance, inventory, etc.
• Outstanding organizational skills with the ability to prioritize workload and attention to detail.
• Professional communication skills and the ability to present information clearly.
• Strong oral and written communication, interpersonal skills, organization, time management, and analytical/problem-solving skills.
• High degree of flexibility and creativity.
• Demonstrated experience in writing clear and comprehensive formal reports based on specific queries.

Schedule & Location

This is a remote position based in Dearborn. Limited on-site travel may be required for special events.

Office environment; tobacco-free workplace.