Sr Business Systems Analyst - Labor Management

About the role

Facilitate requirements sessions and document business/system needs with stakeholders
Champion product vision, prioritize backlog, and track deliverables for timely completion
Communicate project and product status to leadership and stakeholders
Collaborate with analysts to document processes, gather requirements, and identify improvements
Partner with Architecture, Security, Compliance, and Audit to design secure, reliable solutions
Develop detailed implementation plans for complex technology solutions
Diagnose issues and define escalation paths for complex problems
Oversee delivery processes: system access, data protection, procurement, and vendor engagement
Align proposed solutions with agreed scope and limitations across teams
Define acceptance criteria, conduct UAT, and validate deliverables
Advocate for business needs to ensure solutions meet user and process requirements
Monitor industry trends and recommend innovative solutions aligned with strategy
Provide after-hours deployment support, troubleshoot issues, and coordinate vendor resolutions
Collaborate on BDD scenarios for Mobile/Web UI and automate in-sprint

Responsibilities

• Facilitate requirements sessions and document business/system needs with stakeholders
• Champion product vision, prioritize backlog, and track deliverables for timely completion
• Communicate project and product status to leadership and stakeholders
• Collaborate with analysts to document processes, gather requirements, and identify improvements
• Partner with Architecture, Security, Compliance, and Audit to design secure, reliable solutions
• Develop detailed implementation plans for complex technology solutions
• Diagnose issues and define escalation paths for complex problems
• Oversee delivery processes: system access, data protection, procurement, and vendor engagement
• Align proposed solutions with agreed scope and limitations across teams
• Define acceptance criteria, conduct UAT, and validate deliverables
• Advocate for business needs to ensure solutions meet user and process requirements
• Monitor industry trends and recommend innovative solutions aligned with strategy
• Provide after-hours deployment support, troubleshoot issues, and coordinate vendor resolutions
• Collaborate on BDD scenarios for Mobile/Web UI and automate in-sprint

Requirements

• Bachelor’s degree in computer science, Business, or a related analytical field or equivalent experience
• 5+ years’ experience in business systems analysis
• 5+ years’ business experience planning, organizing, and managing all activities associated with delivering solutions in a large-scale distributed environment
• 5+ years’ business experience analyzing problems and translating into effective solutions
• 3+ years’ experience utilizing Agile project management and code management tools (e.g., Azure DevOps or Jira)
• 3+ years’ experience translating complex business needs into clear technical requirements and user stories
• 3+ years’ experience working in cross-functional teams with technical leads, developers, QA, and UX designers
• Strong working knowledge of the Software Development Lifecycle (SDLC) with the ability to work within the defined roles and responsibilities
• Experience in identifying and supporting process improvements

Qualifications

• Bachelor’s degree in computer science, Business, or a related analytical field or equivalent experience
• 5+ years’ experience in business systems analysis
• 5+ years’ business experience planning, organizing, and managing all activities associated with delivering solutions in a large-scale distributed environment
• 5+ years’ business experience analyzing problems and translating into effective solutions
• 3+ years’ experience utilizing Agile project management and code management tools (e.g., Azure DevOps or Jira)
• 3+ years’ experience translating complex business needs into clear technical requirements and user stories
• 3+ years’ experience working in cross-functional teams with technical leads, developers, QA, and UX designers
• Strong working knowledge of the Software Development Lifecycle (SDLC) with the ability to work within the defined roles and responsibilities
• Experience in identifying and supporting process improvements

Skills

• Strong communication skills
• Ability to work collaboratively with cross-functional teams
• Knowledge of Agile methodologies and tools
• Experience with SDLC
• Experience with business systems analysis

Benefits

• Employee stock ownership plan that contributes Publix stock to associates each year at no cost
• An opportunity to purchase additional shares of our privately-held stock
• 401(k) retirement savings plan
• Group health, dental and vision plans
• Paid Time Off
• Paid Parental Leave
• Short- and long-term disability insurance
• Tuition reimbursement
• Free hot lunches (buffet-style) at facilities with a cafeteria
• Visit our website to see all of our benefits: https://jobs.publix.com/benefits/

Pay

Potential Annual Pay with Bonus: $80,000 - $120,000 per year

Schedule

Hybrid (Lakeland, FL)