Business Systems Analyst

Job Summary

We are seeking a Business Systems Analyst to support initiatives focused on mitigating risk and driving enterprise-wide change. Our team is looking for a detail-oriented professional who can partner across functions to gather requirements, define user stories, and help shape current and future state processes.

Responsibilities

• Gather and document functional and non-functional requirements from internal stakeholders.
• Create user stories, acceptance criteria, and clear process documentation to support project delivery.
• Perform current state and future state process modeling, gap analysis, impact analysis, and traceability management.
• Collaborate with cross-functional partners while using Agile, Jira, SQL, data modeling, and AI-enabled tools to support work efforts.

Requirements

• Agile experience is required.
• Jira experience is required.
• Technical acumen in SQL and data modeling is required.
• Strong problem-solving abilities, collaboration skills, and project management capability are required.
• Bachelor's degree or equivalent work experience is required.

Location: Cleveland, Ohio (On-Site)