Sr. Business Systems Analyst

About the role

Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.

The Business Systems Analyst is responsible for gathering, analyzing, and managing requirements for assigned projects. Responsible for documenting business requirements, technical requirements, user stories, use cases, and data conversion requirements as a project team member. Also, responsible for developing test plans, user acceptance testing, and user documentation. Responsible for configuration and support of custom and licensed software that provides field sales with fundraising solutions.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

Responsibilities

• Gather, analyze, and document business data requirements, workflow processes, and process improvements.
• Conduct interviews with business leaders and subject matter experts to elicit and identify user requirements.
• Translate business requirements to technical requirements in conjunction with the technical team.
• Document and gain approval for requirements from the project team and the business sponsor.
• Provide data analysis for integration requirements, reporting needs, and other functions.
• Maintain effective communications with the supervisor, project managers, and team members.
• Trace requirements to the deployed system to ensure all the requirements are met.
• Participate in the development and deployment process as needed.
• Create use cases and test scripts for functional and user acceptance testing and serve as liaison to business during UAT process.
• Identify and resolve defects as requested.
• Responsible for configuration and support of custom and licensed software that provide field sales with fundraising solutions.
• Provide status updates and reporting while meeting project schedule, deadlines, milestones, and budget.
• Inform the Project Manager of technical issues, project barriers, and resolutions.
• Provide use cases and other documentation for the development of training and user documentation.
• Assist in developing training documents as requested or needed.

Requirements

• Bachelor's degree or relevant experience
• Comprehensive knowledge of business processes, organization, and techniques
• 5 years minimum of relevant experience
• 5 years of experience in a business analyst role demonstrating understanding of business software concepts, capabilities, and opportunities
• 3 years of experience with one or more of the assigned lines of business applications and systems (e.g. SharePoint, Dynamics, Blackbaud Luminate Online, Finance, etc.)
• 3 years of experience with data mapping, as well as integration requirements and documentation
• Proficient in Microsoft applications, including Visio and SharePoint
• Ability to work on multiple projects concurrently and prioritize to meet competing deadlines
• Proven track record in fast paced environment, strong time management skills
• Demonstrated competence and success in prior assignments and professional integrity

Pay

The expected pay range will be $110,000 to $120,000. Pay is commensurate with experience; geographic differentials to the pay range may apply.

Benefits

• Competitive base salary with regular market value reviews and merit increases
• Performance and recognition through merit increases and incentive programs
• Comprehensive benefits including medical, dental, vision, disability, and life insurance
• Robust retirement program with employer match and automatic contribution
• Employee assistance program, wellness program, and telemedicine services
• Professional development through Employee Resource Groups (ERG), mentoring programs, and HeartU (online university with over 100,000 resources)
• Paid Time Off (PTO) starting at 16 days per year for new employees, increasing with seniority
• 12 paid holidays per year, including several days off at the end of the year
• Tuition assistance for career development related to current or potential future roles