Sr Business Office Manager

About the Role

As a Business Office Manager (i.e., Medical Billing and Reimbursement Manager), you will oversee the accounts receivable function in residential care nursing centers providing long-term care and short-term rehabilitation services. This role involves 100% travel to assist with training and staffing in Southern Healthcare Management nursing homes across Florida and North Carolina.

Key responsibilities include billing Medicare, Medicaid, and Managed Care, ensuring timely billing, reimbursement, and collections activities, analyzing collections, assessing bad debt reserves, reviewing and recommending write-offs, and ensuring timely month-end closure with proper accounting per state and federal regulations. You will also provide oversight of the center’s Business Office Coordinator.

Responsibilities

• Oversee accounts receivable functions in nursing centers.
• Bill Medicare, Medicaid, and Managed Care.
• Ensure timely billing, reimbursement, and collections activities.
• Analyze collections and assess bad debt reserves.
• Review and recommend write-offs.
• Ensure timely month-end closure and proper accounting per regulations.
• Provide oversight of the Business Office Coordinator.

Qualifications

• High School Diploma or equivalent (required).
• Associate’s degree or above in Business, Accounting, or related field (a plus).
• Three (3+) years’ experience in third-party billing and/or collections in a decentralized billing environment (required).
• One (1+) year of long-term care business office experience, or relatable experience in accounts receivable, accounts payable, medical billing, medical reimbursement, and/or collections (required).
• Medicaid/Managed Care billing experience in the state of practice (preferred).
• Proficiency in Microsoft Windows and office products (required).

Benefits

• Competitive salary.
• Medical, dental, and vision insurance.
• Paid time off.
• 401K retirement plan.
• Employee discount programs.
• Employee Assistance Programs (for work-life balance).
• Mentor bonuses.

Why Choose Us?

• Invest in Your Future: We prioritize employee development, providing opportunities to hone your skills and advance your career.
• A Team You'll Love: Our leadership team is focused on overall team satisfaction, fostering a supportive and collaborative environment where you feel valued and heard.
• Clean and Efficient Workplace: We maintain an exceptionally clean environment and ensure you have all the tools needed to work efficiently.

Service Standards

• Sincere appreciation for everyone.
• Hearing needs and responding quickly.
• Caring approach in everything we do.
• Managing situations for positive outcomes.

Regional Support Team and HR are available to discuss career goals, benefits, and incentives. Facility tours are also available.