Sr. Assistant Director, Admission Operations - Georgia Tech

Location: Georgia Tech Main Campus – Atlanta, GA

Job Type: Full-Time

About the role

The Senior Assistant Director of Admission Operations manages the execution of daily application processing, data management, and compliance review while leading a dedicated team. This position focuses on data integrity, processing documentation, workflow management, and technology to continuously improve admission operations. The Senior Assistant Director will actively collaborate with the SLATE CRM team and campus partners to design, maintain, and support vendor integrations and technology platforms. This role requires a detail-oriented professional who can balance multiple priorities while maintaining high standards of accuracy and efficiency in admission operations. The Senior Assistant Director will analyze operational activities, generate reports, and provide strategic analysis to support enrollment goals.

Responsibilities

• Supervises the operations team, including hiring and training staff, setting goals, and assessing performance while encouraging professional development.
• Coordinate and manage daily operational activities while maintaining high standards of accuracy and efficiency.
• Coordinate updates, upgrades, and implementations as needed to continuously improve admission operations.
• Collaborate with colleagues and campus partners to design, maintain, and support application processing, vendor integrations, and technology platforms.
• Actively participate and represent Undergraduate Admission in cross-functional work groups, advisory committees, and meetings.
• Establish and maintain quality control standards for indexing data and data integrity.
• Develop, maintain, and organize documentation on business processes and procedures into a Standard Operating Procedure (SOP) manual.
• Annually assess operational activities to create and/or update documentation.

Requirements

• A minimum of seven years of higher education work experience, including admission operations and staff management.
• Bachelor’s degree.

Qualifications

• Preferred: Admissions operation experience within a large public university.
• Thorough experience and knowledge with Slate CRM and Banner SIS or similar systems.
• Proficiency in admission practices, operational activities, and interpreting policies and procedures (institutional, state, and federal).
• Experience developing standard operating procedures and documentation for operational activities.
• Experience working with internal and external partners to improve admission operations.

Skills

• Proficient in Microsoft Word, Excel, Outlook, OneNote, PowerPoint, and Teams.
• Strong understanding of audit, compliance, and quality control best practices.
• Attention to detail and enjoys data analysis, process improvement, and workflow development.
• Strong organizational and time management skills; can balance multiple priorities and tasks.
• Supervisory experience, including staff development, group management, and leadership skills.

Pay

Salary Range: $70,000 - $80,000