Assistant Director of Admission - Operations and Technology

PRIMARY ROLES AND RESPONSIBILITIES

• CRM Maintenance and Improvement
• Lead Slate database clean up in the Deliver and Queries modules including archiving communication messages and communication-related data as needed.
• Oversee population maintenance and query building for all outgoing digital and physical recruitment communications.
• Create Slate reports on key communication metrics for team members and senior leadership.
• Communication Building, Distribution, and Analysis
• Lead CRM (Technolutions Slate) specialist for the Deliver module.
• Set up and optimize recruitment campaigns featuring emails and text messages in the Slate Deliver module using pre-determined content.
• Collaborate with the undergraduate, graduate, and integrated marketing teams to review and update communications regularly.
• Evaluate current communication processes, practices, and workflows to determine more efficient and effective ways to engage throughout enrollment funnel utilizing Slate and physical mailings.
• Collaborate with events team to maintain and innovate events-based communications to ensure well-attended events.
• Aid in admission decision, scholarship, and financial aid notification releases via email, Slate portals, and physical mail.
• Data Processing
• Completes transfer credit evaluations for incoming students.
• Generates and disseminates degree audits to appropriate parties.
• Works with Registrar's Office and faculty advisors to monitor curricular changes and transfer equivalencies.
• Aids in various other daily Admission Operations tasks on an as needed basis, including consolidating duplicate records, retrieving, and maintaining transcripts and test scores, managing inventory for physical mailings/materials, etc.
• Reviews source materials for completeness and resolves problems related to incomplete or inaccurate data.
• Additional Responsibilities
• Train and supervise Admission Operations student workers.
• Attend office and university meetings.
• Participate in professional development opportunities such as conferences, workshops, and meetings.

QUALIFICATIONS

• Bachelor's degree from a four-year college or university required; previous admission/enrollment experience; experience with marketing and communication best practices preferred; experience with APA style.
• A Motor Vehicle License is required.
• To perform this job successfully, an individual should have prior experience in Slate (or other CRM experience), Photoshop, Microsoft Office.
• Individual should also have the ability to learn other computer skills as deemed necessary.
• This position requires the ability and/or skill to work closely and professionally with others as part of a team; be flexible; pay attention to detail; work without supervision and demonstrate considerable initiative; communicate professionally through both verbal and written means; work well with men and women from diverse backgrounds; manage multiple priorities under tight deadlines; establish departmental goals and priorities; and contribute to Capital University's philosophy, strategic plan, goals, and doctrine.

PAY

Competitive salary commensurate with experience.

SCHEDULE

Full-time, 40 hours per week.

Benefits

• Medical
• Dental
• Vision
• Retail
• Retirement
• Family Education Benefits
• Short-term and Long-term Disability
• Life Insurance
• Free Parking

Capital University is an equal opportunity employer.