Sr Appl Launch Manager

About the role

The Senior Application Launch Manager will lead projects implementing Kenco’s Warehouse Management (WMS) systems from a functional and technical perspective across the company's network of sites. This role involves addressing business needs with systems related to Kenco’s platform, serving the warehousing/logistics industry as we complete the initial implementation at our operational sites.

Responsibilities

• Independently leads the coordination of all project activities during the life of a project; including but not limited to, design, implementation planning and execution; scheduling kickoff meetings; requirements gathering; analysis; build, testing and launch; vendor liaise; customer liaise; development and maintenance of product documentation; development and maintenance of product training materials; troubleshooting; and Level 3 production support.
• Writes the business requirement documentation for configuration, customizations and integrations as well as develops those documented customizations for the WMS, Labor Management Systems (LMS) or Warehouse Control Systems (WCS).
• Launch projects on time in accordance with the agreed upon timing for accessory development and ability to predict project delays to ensure an on-time launch.
• Leading client consulting engagements with project scoping, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
• Develop communication plan, including project status reporting, and effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
• Effectively, in concert with project team members, assemble and manage risk, including mitigation planning.
• Define project success criteria and disseminate them to involved parties throughout project life cycle.
• Conduct project postmortems and create a recommendations report in order to identify successful and unsuccessful project elements.
• Prepare necessary artifacts for project closure turnover to production support and oversee successful turnover.
• Assist management to define best practices for project management.
• Submit and recommend post-launch budget changes where necessary.
• Cost control, invoicing and budget reconciliation.
• Tracks the progress of all departments’ activities and reports status to management and related departments.
• Follow a data map, functional processes and technical processes to ensure that the system performs as expected, ability to design a test plan.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in Management Information Systems, Supply Chain Management, Computer Science or a related field required.
• Minimum 6-8 years’ experience in project management and implementation launching WMS and/or LMS.
• Proficiency in SQL required.
• Experience integrating WMS systems with ERP systems (SAP for example) required, WCS (Warehouse Control Systems) a plus.
• Ability to create a positive and professional business relationship with internal and external clients as well as third-party service/product providers.
• Knowledge of Distribution center/logistics concepts—understand best practices, conversant in warehousing terminology, ability to read and visualize "to be" model based on experience, and able to look beyond current practices.
• Must be creative and strategic in order to make decisions that provide the best possible solution and supports company goals.
• Must be able to utilize problem solving techniques to identify root cause of failures and solutions to meet customer requirements.
• Must be able to effectively manage multiple projects simultaneously without affecting deadline commitments.
• High degree of professional confidence and credibility with the presence and communication skills to represent IT-related concepts effectively with executive-level management.
• Strong business planning and analytical skills, including market intelligence, metrics, financial analysis and business model development.
• Highly motivated and self-sufficient, requiring little to no guidance completing assigned tasks.

Benefits

• Medical insurance including HSA, HRA and FSA accounts
• Supplemental insurance including critical illness, hospital indemnity, accidental injury
• Dental Insurance
• Vision Insurance
• Basic Life and Supplemental Life
• Short Term and Long Term Disability
• Paid Parental Leave
• 401(k)
• Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
• Employer Paid Holidays- 10 days