Sr Appl Launch Manager

About the role

The Senior Application Launch Manager will lead projects implementing Kenco’s Warehouse Management (WMS) systems across the company's network of sites. The position involves addressing business needs with systems related to Kenco’s platform, supporting the warehousing/logistics industry through initial implementations.

Responsibilities

• Independently leads project coordination, including design, implementation planning, and execution;
• Schedules kickoff meetings, gathers requirements, analyzes, builds, tests, and launches projects;
• Liaises with vendors and customers, develops and maintains product documentation and training materials;
• Trains and troubleshoots, provides Level 3 production support;
• Writes and implements customizations and integrations for WMS, LMS, or WCS;
• Develops communication plans, tracks project status, and communicates expectations;
• Manages risks, defines success criteria, conducts post-mortems, and prepares project closure artifacts;
• Mentors junior resources, assists in defining best practices, and recommends post-launch budget changes;
• Tracks department activities, follows data maps and processes, and ensures system performance;
• Performs other duties as assigned.

Qualifications

• Bachelor’s degree in Management Information Systems, Supply Chain Management, Computer Science, or a related field;
• Minimum 6-8 years’ experience in project management and implementation of WMS and/or LMS;
• Proficiency in SQL;
• Experience integrating WMS systems with ERP systems (SAP preferred), WCS a plus;
• Ability to create positive business relationships with clients and third-party service providers;
• Knowledge of distribution center/logistics concepts, warehousing terminology, and ability to visualize and adapt to new practices;
• Strategic thinking, problem-solving skills, and the ability to manage multiple projects simultaneously;
• High professional confidence and effective communication with executive-level management;
• Strong business planning and analytical skills, including market intelligence and financial analysis.

Competencies

• Business Acumen - Knowledgeable in current and future policies, practices, trends, technology, and information affecting the business and organization;
• Communicate for Impact - Proactively communicates with all stakeholders throughout the life cycle of programs and projects;
• Influencing Others - Quickly finds common ground and solves problems for the benefit of the organization with minimal noise;
• Managing Transitions/Change Management - Effectively plans, manages, and communicates changes in processes with stakeholders;
• Strategic Agility - Enables Kenco to remain competitive by adjusting and adapting to innovative ideas necessary for supporting the company’s long-term strategy.

Travel Requirements

This position requires approximately 25% to 50% travel. A passport is recommended but not required.

Benefits

• Medical insurance including HSA, HRA, and FSA accounts;
• Supplemental insurance including critical illness, hospital indemnity, and accidental injury;
• Dental and vision insurance;
• Basic and supplemental life insurance;
• Short and long-term disability coverage;
• 401(k) retirement plan;
• Paid time off (approximately 2 weeks);
• Employer-paid holidays (10 days).