Sr Appl Launch Manager

About the role

The Senior Application Launch Manager will lead projects implementing Kenco's Warehouse Management (WMS) systems across the company's network of sites. This role involves addressing business needs with systems related to Kenco's platform, supporting the warehousing/logistics industry, and ensuring timely project launches.

Responsibilities

• Independently leads project coordination, including design, implementation planning, and execution.
• Schedules kickoff meetings, gathers requirements, analyzes, builds, tests, and launches projects.
• Liaises with vendors and customers, develops and maintains product documentation and training materials.
• Trains and troubleshoots, provides Level 3 production support, and conducts project post-mortems.
• Develops communication plans, communicates project expectations, and manages risks.
• Defines project success criteria, prepares necessary artifacts for project closure, and assists in defining best practices.
• Manages post-launch budget changes and oversees successful turnover to production support.
• Tracks departmental activity, reports status to management, and follows data maps and processes.
• Mentors junior level resources and performs other duties as assigned.

Qualifications

• Bachelor’s degree in Management Information Systems, Supply Chain Management, Computer Science, or a related field.
• Minimum 6-8 years’ experience in project management and implementation, specifically with WMS and/or LMS.
• Proficiency in SQL.
• Experience integrating WMS systems with ERP systems (SAP preferred), and WCS (Warehouse Control Systems).
• Ability to create positive business relationships with clients and third-party service/product providers.
• Knowledge of distribution center/logistics concepts, warehousing terminology, and ability to visualize "to be" models.
• Highly motivated, self-sufficient, and capable of managing multiple projects simultaneously.
• Strong business planning and analytical skills, including market intelligence, metrics, financial analysis, and business model development.
• Professional confidence and effective communication skills with executive-level management.