Sr Appl Launch Manager

About the role

The Senior Application Launch Manager will lead projects implementing Kenco’s Warehouse Management (WMS) systems across the company's network of sites. The position involves addressing business needs with systems related to Kenco’s platform, serving the warehousing/logistics industry.

Responsibilities

• Independently leads coordination of all project activities during the life of a project, including design, implementation planning and execution; scheduling kickoff meetings; requirements gathering; analysis; build, testing and launch; vendor liaise; customer liaise; development and maintenance of product documentation; development and maintenance of product training materials; troubleshooting; and Level 3 production support.
• Writes business requirement documentation for configuration, customizations and integrations, and develops those documented customizations for the WMS, Labor Management Systems (LMS) or Warehouse Control Systems (WCS).
• Launches projects on time in accordance with agreed-upon timing for accessory development and predicts project delays to ensure an on-time launch.
• Leading client consulting engagements with project scoping, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
• Develops communication plan, including project status reporting, and effectively communicates project expectations to team members and stakeholders in a timely and clear fashion.
• Assembles and manages risk, including mitigation planning; defines project success criteria and disseminates them to involved parties throughout the project life cycle; conducts project postmortems and creates a recommendations report in order to identify successful and unsuccessful project elements; prepares necessary artifacts for project closure turnover to production support and oversees successful turnover.
• Affords mentorship for junior level resources assigned to the project.
• Performs other duties as assigned.

Qualifications

• Bachelor’s degree in Management Information Systems, Supply Chain Management, Computer Science or a related field required.
• Minimum 6-8 years’ experience in project management and implementation launching WMS and/or LMS.
• Proficiency in SQL required.
• Experience integrating WMS systems with ERP systems (SAP for example) required, WCS (Warehouse Control Systems) a plus.
• Ability to create a positive and professional business relationship with internal and external clients as well as third-party service/product providers.
• Knowledge of Distribution center/logistics concepts—understand best practices, conversant in warehousing terminology, ability to read and visualize "to be" model based on experience, and able to look beyond current practices.
• Must be creative and strategic in order to make decisions that provide the best possible solution and supports company goals.
• Must be able to utilize problem-solving techniques to identify root cause of failures and solutions to meet customer requirements.
• Must be able to effectively manage multiple projects simultaneously without affecting deadline commitments.
• High degree of professional confidence and credibility with the presence and communication skills to represent IT-related concepts effectively with executive-level management.
• Strong business planning and analytical skills, including market intelligence, metrics, financial analysis and business model development.
• Highly motivated and self-sufficient, requiring little to no guidance completing assigned tasks.

Competencies

• Business Acumen - Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization.
• Communicate for Impact - Proactively communicate with all stakeholders throughout the life cycle of programs and projects.
• Influencing Others - Can quickly find common ground and can solve problems for the good of the organization with a minimal amount of noise. Authentically gains trust and support of peers.
• Managing Transitions/Change Management - Effectively plans, manages and communicates changes in processes with appropriate stakeholders.
• Strategic Agility - Enable Kenco to remain competitive by adjusting and adapting to innovative ideas necessary to support Kenco’s long-term organizational strategy.