Sr. Analyst, HRIS

Work Location: Chicago. Due to the highly interactive and team-based nature of this role, in-person attendance for most of the workweek (i.e., 3 days or more) is essential for effective communication, strong supervision, real-time problem-solving, and participation in cross-functional initiatives.

About the role

The HRIS Team supports all HR applications including SuccessFactors and Kronos Workforce Pro. Our team works directly with various stakeholders to troubleshoot system issues as well as develop enhancements and new features. Most importantly, we act as a strategic partner leveraging our service provider to develop solutions that automate and simplify processes for our business partners.

As a Senior HRIS Analyst, you will work closely with Corporate HR, the HR Field Team, and the Information Technology Team to help drive a variety of projects and initiatives. The primary focus of this role is to serve as a resource for the support and configuration of Ferrara’s SuccessFactors platform, UKG Time Keeping, and across multiple functional areas (Time-Keeping, HCM, Benefits, Compensation, etc.).

Responsibilities

• Overall knowledge of the main HR Processes (Talent, Time & Attendance, Payroll).
• Strategically participate in the ongoing design, configuration, deployment, and maintenance of all HR applications.
• Support HR users, ensuring that Ferrara’s systems (SuccessFactors, UKG, Work Zone) are working as intended and act as the first level of support in case of system incidents.
• Troubleshoot, investigate, and resolve system/data issues.
• Ensure the correct utilization of maintenance support to handle incidents/small configurations that require technical interventions.
• Initiate system and process improvements using best practice guidance and support to stakeholders.
• Work on projects to enhance processes and coordinate communications activities.
• Collaborate with Ferrara IT groups to ensure alignment of new solutions.
• Provide functional/technical system support and escalate to team members when necessary.
• Perform data audits to assist in maintaining data integrity.
• Build and distribute high-level reports as needed.
• Conduct business requirement gathering sessions and create requirements documentation.
• Perform other duties as assigned.

Requirements

• Bachelor's Degree or equivalent combination of education/related experience.
• Preferred 3+ years of experience designing/using SAP SuccessFactors.
• Preferred 3+ years of experience designing/using and administering UKG products.
• Experience managing projects using standard project management methodologies.
• Intermediate-level MS Excel skills.
• Working knowledge of federal and state payroll regulations that impact paycheck and time and attendance records.

Benefits

At Ferrara, we're proud to support our employees with comprehensive benefits that enhance health, financial wellness, and include paid time off (PTO). Eligible employees may also receive an annual bonus based on company performance. Learn more about our benefits.

Pay

The salary range for this position is $80,325 to $112,455 annually.