Sr Accreditation Business Analyst- JCIA

Responsibilities

• Manages a variety of JCIA accreditation and certification applications that support the entire accreditation and certification process (pre-survey, post-survey and intracycle processes) to ensure that the applications and their associated business processes meet operational needs.
• Collaborates with other business units to understand detailed requirements, as well as document workflow procedures, data modeling, and design of application enhancements.
• Serves as a subject matter expert for critical business processes associated to application support.
• Leads user acceptance testing and analyzes results to make critical decisions regarding promotion of key business applications.
• Trains staff (Account Managers, Scheduling, Field Staff, etc.) on functionality of system updates and business process changes.
• Develops and produces management reports, as needed.
• Utilizes customer feedback data (CSS) to gather feedback about applications and analyzes that feedback to identify trends and opportunities for improvement.
• Uses creative thinking and problem-solving effectively and efficiently to meet the needs of JCIA.

Qualifications

• Bachelor’s Degree required. Master’s Degree (i.e., MIS, MBA, MPH) preferred.
• Three (3) or more years of experience with an emphasis in project management, business or technical operations; knowledge of Agile methodology a plus.
• Knowledge of, and experience with technical applications and processes; examples include the application development lifecycle, Agile methodology, UI/UX best practices, etc.
• Experience leading or co-leading divisional projects, preferred.
• Expertise with JCIA business processes and policies, across the entire accreditation process required.
• Experience in data analysis, including proficiency in analytic tools such as Microsoft PowerBI, Excel, etc., is preferred.
• Excellent organizational, analytical, and critical thinking skills.
• Interpersonal skills are needed to interact effectively with individuals at all levels of the organization, as well as with external customers, as needed.
• Excellent written and verbal communication skills.
• Capable of preparing and delivering presentations to upper management and JCIA customers.
• Exhibits strong problem-solving skills and resourcefulness.
• Works independently under minimal supervision and according to established procedures and policies.

Pay

Min USD $71,000.00/year Max USD $90,500.00/year