Sr. Account Manager, ISV

About the role

The Sr. Account Manager will be responsible for setting a long-term strategy and executing daily to grow customers. In addition to being a customer, these companies partner with AWS as an ISV and have multiple GTM goals. In the role, you will build and maintain broad relationships, develop and manage opportunities, and facilitate a large team of extended resources.

Role & Responsibilities

• Team with all aspects of the customer’s organization, including C-level executives, engineering, IT/operations, partner org, and sales.
• Build and maintain broad relationships, develop and manage opportunities, and facilitate a large team of extended resources.
• Sell at the most strategic (C-level) within the account and implement a broad strategy for earning customer acceptance and service implementation.
• Work collaboratively with all appropriate AWS resources (Executives, Partner, Support, Solution Architect) to support customer interests, and strongly advocate for the customer in harmony with what the AWS business needs.
• In addition to new service adoption and new line of business development, this role includes dotted line responsibility for partnership and technical collaboration.

Qualifications

• 7+ years of technology sales selling enterprise software, networking, infrastructure, managed hosting services, or cloud computing services experience.

Basic Qualifications

• Experience with AWS technologies.
• Work safely and cooperatively with other employees, supervisors, and staff.
• Adhere to standards of excellence despite stressful conditions.
• Communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service.
• Follow all federal, state, and local laws and Company policies.

Prior to employment

• Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.
• Under the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
• Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Benefits

• Comprehensive benefits including health insurance, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage.
• 401(k) matching.
• Paid time off.
• Parental leave.