Spring 2027 Co-op, Performance Excellence and Business Transformation

About the role

The Vertex Performance Excellence and Business Transformation Co-Op is a 6-month experiential training program for students currently working towards an advanced degree in Business Analytics, Health Informatics, Data Science, Operations Research, or other related fields. The co-op focuses on advancing operational excellence across Global Clinical Operations (GCO) by leveraging digital transformation, AI, automation, and data-driven decision making to improve the efficiency and effectiveness of clinical development operations.

The Digitization Strategy Center of Excellence serves as a key engine for this transformation, driving the evaluation and deployment of AI-enabled capabilities such as agentic workflows, digital protocols, process intelligence, predictive analytics, and AI-assisted document generation. The co-op will partner with GCO team members to evaluate, prototype, and scale AI and automation opportunities that enhance clinical operations efficiency and effectiveness.

Application deadline: November 15, 2026. Vertex reviews applications on a rolling basis and reserves the right to close the posting prior to the listed deadline. Applicants can expect an update before or shortly after the deadline.

Responsibilities

The PEBT Co-op will work closely with the Digitization Strategy COE & Performance Excellence team on several priority transformation projects:

• Develop process maps and workflow analyses for high-priority GCO processes to identify opportunities for automation, AI augmentation, and efficiency gains via technology integration.
• Analyze manual clinical operations processes and develop a future-state workflow that incorporates automation or agentic AI capabilities (e.g., Copilot).
• Build proof-of-concept agents using low-code/no-code enterprise platforms to address business challenges.
• Create analyses, reports, presentations, and executive summaries that communicate opportunities, progress, outcomes, and business value.
• Develop metrics and dashboards to track adoption, efficiency gains, and business impact (i.e., ROI) for AI-enabled initiatives.
• Complete platform training and develop proficiency in its functionality, data structures, workflows, and reporting to develop training documentation.
• Document the technical requirements, data flows, business rules, dependencies, and controls needed to incorporate Vertex data.
• Draft and help implement operating processes, work instructions, governance routines, data-quality reviews, issue resolution, and platform administration.
• Identify and document enhancement opportunities and support requirements gathering, testing, stakeholder feedback, deployment readiness, and measurement of improvements.
• Support the Performance Excellence workstream by helping enable and sustain the platform used to track performance metrics.

Qualifications

• Currently pursuing a master's degree in Business Analytics, Health Informatics, Data Science, Operations Research, or a related discipline.
• Coursework or demonstrated experience in analytics, process improvement, operations management, digital transformation, AI, or technology enablement preferred.
• Strong analytical and structured problem-solving skills, with the ability to translate ambiguous business challenges into clearly defined processes, requirements, and solution opportunities.
• Experience documenting and improving business processes through process mapping, workflow analysis, value stream mapping, or similar methodologies.
• Familiarity with emerging AI technologies, including generative AI, agentic workflows, predictive analytics, and intelligent automation.
• Demonstrated ability to work at the intersection of business and technology, effectively communicating with both operational stakeholders and technical teams.
• Hands-on experience developing or deploying solutions using low-code, no-code, or business productivity platforms (e.g., Microsoft Copilot, Copilot Studio, Power Automate, Power Apps, or comparable technologies).
• Ability to organize and analyze data, identify trends and insights, and communicate findings through presentations, dashboards, and executive-ready recommendations.
• Comfort working in a fast-paced environment with evolving priorities and incomplete information.
• Fundamental Python and/or SQL scripting experience sufficient to support rapid prototyping, data analysis, or collaboration with technical development teams preferred.
• Exposure to healthcare, biotechnology, pharmaceutical, clinical research, or other regulated industries.
• Interest in digital transformation, operational excellence, and applying technology to solve complex business problems.
• Legal authorization to work in the United States, now and in the future. Vertex does not provide sponsorship for internships/co-ops or entry-level roles within this part of the organization.
• Must be enrolled in an advanced degree program if graduating before May 2027.
• Must be available to work full-time, 40 hours per week from January – July 2027.

Program details

• Full-time, paid co-op: $30.00 – $35.00 USD/hour
• Program dates: January – July 2027
• Schedule: 40 hours per week
• Location: Hybrid - Boston (three days per week on-site with ad hoc flexibility)
• Flex Designation: Hybrid (subject to Vertex's Policy on Flex @ Vertex Program and may be changed at any time)

Benefits

• Free 24/7 onsite gym access and free access to group exercise classes
• Subsidized commuter benefits — transit and parking
• Provided meals — free breakfast daily
• Career development opportunities and events, including C-suite engagement
• Social events — both intern-only and company-wide
• Location-specific perks and extras
• Recognition of National Intern Day

Additional information

This job posting is for a temporary role with a third-party agency partner that provides services to Vertex. The individual selected for this role will be offered the role as an employee of that third-party agency; compensation, medical benefits, fringe benefits, and other terms and conditions of employment shall be presented by the third-party agency upon offer.

Vertex embraces continuous learning and encourages employees to stay informed on advances in AI, technology, automation, and industry trends. The company seeks talent who bring an external perspective, demonstrate curiosity and sound judgment, and thoughtfully adopt new capabilities that improve decision-making, drive innovation, increase efficiency, and help deliver better outcomes for patients.