Splish Splash H2Go Supervisor

Roles & Responsibilities

Supervise the daily operations of the Aquatics team and any other assigned departments
Lead by example, attitude, and as a representation of Splish Splash core values
Act as an approachable mentor and coach to all assigned team members
Become knowledgeable of performing the essential duties of all aquatics and lifeguarding positions and backfill these positions when needed
Ensure that all required meal and other breaks are being given in accordance with NY law
Assist with team scheduling and timekeeping activities

Departmental Duties

Clock in and out for all assigned employees
Coordinate and oversee staffing and operation of all H2Go Booth and H2Go operations daily
Continuously train H2Go Cashiers and H2Go Attendants in park procedures and policies
Notify proper management in cases of emergency
Ensure all opening and closing procedures have been done properly for assigned facilities
Assist guests with comments, suggestions, or complaints
Provide knowledge of H2Go levels
Manage ride queues and update line times
Oversee H2Go equipment and ensure everything is in working order
Assist in any areas that are busy and manage H2Go Booth queue
All other duties assigned by leadership

Pay Rate

$19 / hr.

Education And Experience

No education requirements for this position
Previous work experience is not required

Language Ability

To read, write, and speak fluent English
Spanish or other bilingual language skills are a plus.

Requirements

Must be at least 18 years of age to comply with NY Child Labor Laws
Ability to work flexible schedule, including evenings, weekends, and holidays
Demonstrated ability to successfully perform all swim tests, water rescues, assists
Must possess safety-oriented mindset and understand the importance of complying with all Federal, State, and local regulations regarding aquatics safety standards
Must demonstrate a willingness to learn and ability to follow instructions
Must be guest-focused and work well with other team members and supervisors
Must demonstrate ability to work independently with minimal supervision

Physical Requirements

Ability to stand or walk for extended periods of time
Frequent kneeling, stooping, bending, squatting, twisting or reaching above shoulder-level
Use hands to grasp, finger, handle, or feel
Carry, push, pull, lift, and hold objects weighing up to 20 pounds

Working Conditions

Constant exposure to outdoor aquatics environments
Constant exposure to variable outside temperatures, including high heat, direct sun, cold, humidity, dust, rain, and other weather conditions
Frequent interruptions and requests that may require reprioritization of activities

Team Member Benefits

Flexible schedule
Ability to cross-train and learn unique skills across various departments
Free admission to Splish Splash on your days off
Invitations to exclusive employee events throughout the season