SPG - Aftermarket

About the role

This role blends technical engineering knowledge with a commercial, relationship-driven focus, making it ideal for someone who wants to move closer to the customer while still leveraging their technical foundation. A key driver will be developing new business by servicing and upgrading existing equipment.

Client Details

Our client is a global engineering-led organisation and recognised leader in advanced industrial cooling solutions. With headquarters in Europe and a growing footprint across North America, the business combines deep technical expertise with a highly collaborative, flat structure. The organisation is currently investing heavily in R&D, new product innovation, and expansion into emerging markets, including data centres, biotech, and next-generation cooling technologies. In the U.S., the team operates as a lean, high-impact group, offering flexibility, visibility, and strong growth potential.

Responsibilities

• Drive the growth of aftermarket service offerings across North America
• Identify and develop opportunities across:
  • Spare parts
  • Inspection and performance audits
  • Preventive and corrective maintenance
  • Equipment upgrades, revamps, and optimisation
  • Long-term service agreements (LTSA)
• Build and maintain strong relationships with plant managers, operations leaders, maintenance teams, and engineers
• Act as a trusted advisor, delivering solution-oriented support and identifying improvement opportunities
• Partner with internal teams to support proposal development, pricing strategy, and contract execution
• Leverage internal tools and market insights to uncover new business
• Strengthen and support a network of third-party representatives across the region
• Capture customer feedback to inform future service offerings and innovation initiatives

Requirements

• Bachelor's or Master's degree in Engineering (Mechanical preferred)
• Background in:
  • Power generation, thermal systems, or heavy industrial environments
  • OR aftermarket/service sales within capital equipment industries
• Strong commercial acumen combined with technical credibility
• Ability to build trust and identify customer needs and pain points
• Self-directed, organised, and results-oriented
• Excellent communication and interpersonal skills
• Willingness to travel extensively (~70%)

Benefits

• Comprehensive medical, dental, and vision coverage
• Generous paid time off and holiday structure
• Retirement and savings plans
• Strong emphasis on work-life balance (no weekend travel expected)
• International exposure, including training opportunities in Europe

Pay

Base Salary: $120,000 - $140,000

Bonus: Performance-based annual incentive (uncapped upside potential)

Why join

• Join a market-leading organisation in a sustainable and rapidly evolving sector
• Be part of a high-growth aftermarket function with strong revenue impact
• Work in a dynamic, entrepreneurial U.S. team backed by global expertise
• Gain exposure to emerging markets like data centre cooling and advanced infrastructure
• Opportunity to step into a more commercial, customer-facing role while leveraging engineering experience