Specialty Sales Team Leader
Target · Lansing, MI · 2 mo ago
On-siteBusiness Development$22.25–$24.25/hrFull-time
Starting pay range: $22.25 – $24.25 per hour. Full pay range: $22.25 – $37.80 per hour. Pay is based on labor markets, education, work experience, and certifications.
Benefits
- Comprehensive health benefits (medical, vision, dental, life insurance) for eligible team members and dependents
- 401(k) retirement plan
- Employee discount
- Short-term and long-term disability coverage
- Paid sick leave, national holidays, and vacation time
Explore additional benefits at Target’s benefits page.
About the Role
As a Specialty Sales Team Leader, you’ll help families discover the joy of everyday life by delivering an easy, inspiring, and friendly guest experience. You’ll lead a team of consultants in Apparel & Accessories, Home, Baby, Core Beauty, or Electronics, ensuring strong operations, guest experience, and visual merchandising. This role builds skills in guest service, retail fundamentals, workload planning, team leadership, and talent development.
Responsibilities
- Deliver a consistent guest experience by training and holding team members accountable to Target’s service commitments
- Review guest, financial, and team metrics to identify opportunities, drive improvements, and celebrate wins
- Model and coach a guest-first culture, ensuring inclusivity, authenticity, and respect for diverse voices
- Plan and execute daily/weekly workloads to meet sales goals, including merchandising sets, promotions, and events
- Lead and develop a team of consultants, assigning tasks based on workload and guest traffic patterns
- Encourage team members to use department tools (e.g., fitting rooms, testers) to provide personalized guest recommendations
- Partner with third-party vendors to maintain brand standards and ensure areas are fully stocked
- Support visual merchandising, including organizing, signing, and updating product displays to reflect seasonal trends
- Oversee backroom processes, organization, and replenishment to ensure product availability on the sales floor
- Maintain clean, safe, and welcoming fitting rooms (if applicable)
- Set clear goals, hold team members accountable, and foster a culture of ethical conduct, safety, and compliance
- Model and enforce physical security processes to enhance in-store safety
- Support merchandise protection strategies, including ordering, storage, and application as directed
- Assume store-level leadership on duty (LOD) responsibilities as needed to enable the guest experience
- Address store emergencies and compliance needs, including federal, state, and local laws (e.g., adult beverage regulations)
- Provide backup support for guest services, including cashiering, order pickup (OPU), and Drive-Up (DU)
Requirements
- High school diploma or equivalent
- Must be at least 18 years old
- Previous retail experience preferred but not required
- Ability to lead and hold others accountable
- Proficiency in using handheld scanners, frequency devices, and other technology equipment
- Ability to work independently and as part of a team
- Strong workload management and prioritization skills
- Welcoming and helpful attitude toward guests and team members
- Effective communication skills
- Ability to remain focused and composed in a fast-paced environment
Physical Requirements
- Access all areas of the building to respond to guest or team member issues
- Interpret instructions, reports, and information accurately
- Handle cash register operations as needed
- Climb up and down ladders
- Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving up to 15 pounds and occasionally up to 44 pounds without assistance
- Flexible work schedule, including nights, weekends, holidays, and closing shifts
- Reliable and prompt attendance; hours may fluctuate based on business needs (no guaranteed 40 hours per week)
- Ability to work in varying temperatures, humidity, and other environmental conditions (e.g., Drive-Up, carryout)
- Remain mobile for the duration of scheduled shifts (shift length may vary)
Skills We Value
- Enjoyment of interacting with and helping guests and team members
- Thrives in a fast-moving, physically demanding, and team-oriented environment
- Flexibility and creative problem-solving
- Openness to a variable work schedule with varying hours, days, or shifts