Specialty Sales Team Leader

Starting pay range: $21.75 - $23.75 per hour. Full pay range: $21.75 - $37.00 per hour. Pay is based on several factors including labor markets, education, work experience, and certifications.

Benefits

• Comprehensive health benefits and programs for eligible team members and their dependents, including medical, vision, dental, and life insurance
• 401(k) retirement plan
• Employee discount
• Short-term and long-term disability coverage
• Paid sick leave
• Paid national holidays
• Paid vacation

Find competitive benefits from financial and education to well-being and beyond at Target Benefits.

About the Role

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. As a Specialty Sales Team Leader, you will lead a team of specialized consultants in Apparel and Accessories (A&A), Home, Baby, Core Beauty, or Electronics. Your role focuses on guest experience, strong operations, and compelling visual merchandising to inspire guests and build sales.

Responsibilities

• Consistently deliver guest experience commitments to create an easy, inspiring, and friendly shopping experience
• Train and hold team members accountable for delivering on Target’s guest experience commitments and operational standards
• Review guest, financial, and team outcome metrics to identify opportunities, take action, and align the team on behaviors that drive results
• Demonstrate a service culture prioritizing guest experience, modeling, training, and coaching team members on the GUEST service model
• Plan and execute daily/weekly workload to meet department and store sales goals, including merchandising sets, promotions, and events
• Lead and demonstrate best practices in team onboarding, development, coaching, and interactions to close skill gaps
• Assign daily tasks based on planned workload and guest traffic patterns, ensuring alignment with business priorities
• Encourage team members to use department tools (e.g., fitting rooms, testers, displays) to provide personalized guest recommendations
• Partner with third-party vendors to ensure brand standards and merchandising are met
• Support execution of changes to merchandise sets and visual presentations for defined categories
• Create inspiring visual moments by organizing, signing, and merchandising products to support seasonal trends
• Lead backroom processes, organization, and replenishment to ensure product availability on the sales floor
• Prioritize guest experience by maintaining clean, safe, and welcoming fitting rooms (if applicable)
• Establish clear goals and expectations, holding team members accountable to performance standards
• Lead a culture of ethical conduct, safety, and compliance, modeling and recognizing safe behaviors
• Support merchandise protection strategies, including ordering, storage, and application as directed
• Assume store-level leadership on duty (LOD) responsibilities during assigned shifts to enable guest experience
• Address store emergency and compliance needs, including adherence to federal, state, and local laws (e.g., adult beverage regulations)
• Support guest services such as back-up cashier, order pick-up (OPU), and Drive-up (DU) while maintaining compliance
• Perform all other duties as needed based on business requirements

Requirements

• High school diploma or equivalent
• Must be at least 18 years of age or older
• Previous retail experience preferred but not required
• Ability to lead and hold others accountable
• Proficiency in using handheld scanners, frequency devices, and other technology equipment
• Capability to work independently and as part of a team
• Strong workload management and task prioritization skills
• Welcoming and helpful attitude toward guests and team members
• Effective communication skills
• Ability to remain focused and composed in a fast-paced environment
• Access all areas of the building to respond to guest or team member issues
• Ability to interpret instructions, reports, and information accurately
• Capability to handle cash register operations as needed
• Ability to climb up and down ladders as required
• Frequently lift or move merchandise up to 15 pounds and occasionally up to 44 pounds without assistance
• Flexible work schedule, including nights, weekends, holidays, and reliable, prompt attendance
• Ability to work in varying temperatures, humidity, and other environmental conditions (e.g., Drive-Up, carryout)
• Capability to remain mobile for the duration of a scheduled shift (shift length may vary)

While this role is full-time, it does not guarantee 40 hours per week. Hours depend on business needs and may fluctuate.

Skills

• Guest service fundamentals and experience building a guest-first culture
• Retail business fundamentals, including department sales trends, inventory management, and pricing strategies
• Planning and executing daily/weekly workloads to support business priorities and sales goals
• Leading multiple departments while balancing team member expertise
• Interviewing, developing, coaching, evaluating, and retaining talent