Specialty Sales Team Leader
Job ID: Req #R000024498
Pay
The starting pay range for this position is $21.50 - $23.50 per hour. The full pay range is $21.50 - $36.55 per hour. Pay is based on several factors including labor markets, education, work experience, and certifications.
Benefits
Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include:
- Medical, vision, and dental insurance
- Life insurance
- 401(k) retirement plan
- Employee discount
- Short-term and long-term disability
- Paid sick leave
- Paid national holidays
- Paid vacation
For more details, visit Target Benefits.
About the Role
Working at Target means helping all families discover the joy of everyday life. As a Specialty Sales Team Leader, you’ll lead a team of specialized consultants in Apparel and Accessories (A&A), Home, Baby, Core Beauty, or Electronics. Your role focuses on guest experience, strong operations, and compelling visual merchandising to inspire guests and build sales.
Responsibilities
- Consistently deliver a guest experience that is easy, inspiring, and friendly by training and holding team members accountable to Target’s guest service commitments.
- Review guest, financial, and team outcome metrics to identify opportunities, drive improvements, and celebrate wins.
- Demonstrate and coach a service culture that prioritizes guest interactions, inclusivity, and equitable experiences.
- Plan and execute daily/weekly workloads to meet department and store sales goals, including merchandising sets, promotions, and inventory management.
- Lead and develop a team of consultants, assigning tasks based on workload and guest traffic patterns.
- Support team execution of visual merchandising, ensuring product is organized, signed correctly, and aligned with seasonal trends.
- Manage backroom processes, organization, and replenishment to ensure product availability on the sales floor.
- Participate in team hiring, onboarding, and performance evaluations.
- Maintain a welcoming, clean, and safe environment, including fitting rooms if applicable.
- Hold team members accountable to safety, compliance, and ethical conduct standards.
- Model and enforce physical security processes and merchandise protection strategies.
- Assume store-level leadership on duty (LOD) responsibilities as needed, addressing emergencies and compliance requirements.
- Support guest services such as back-up cashier, order pick-up (OPU), and Drive-up (DU) while maintaining compliance with applicable laws.
Requirements
- High school diploma or equivalent.
- Must be at least 18 years of age or older.
- Previous retail experience preferred but not required.
- Ability to lead and hold others accountable.
- Proficiency in using handheld scanners, frequency devices, and other technology equipment.
- Capability to work independently and as part of a team, managing workload and prioritizing tasks.
- Welcoming and helpful attitude toward guests and team members.
- Effective communication skills and ability to remain composed in a fast-paced environment.
- Flexibility to work a variable schedule, including nights, weekends, holidays, and peak shopping times.
- Ability to access all areas of the building to respond to guest or team member issues.
- Capability to interpret instructions, reports, and information accurately.
- Ability to handle cash register operations as needed.
- Physical ability to climb ladders, scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving up to 15 pounds and occasionally up to 44 pounds without assistance.
- Ability to work in varying temperatures, humidity, and other environmental conditions.
- Capability to remain mobile for the duration of a scheduled shift (shift length may vary).
Skills
- Guest service fundamentals and experience building a guest-first culture.
- Retail business fundamentals, including sales trends, inventory management, and pricing strategies.
- Planning and executing workloads to support business priorities and sales goals.
- Interviewing, developing, coaching, evaluating, and retaining talent.
- Managing multiple departments while balancing team expertise.