Specialty Sales Team Leader

Starting pay range: $25.00 – $27.00 per hour. Full pay range: $25.00 – $42.50 per hour. Pay is based on several factors including labor markets, education, work experience, and certifications.

Benefits

• Comprehensive health benefits and programs for eligible team members and their dependents, including medical, vision, dental, and life insurance
• 401(k) retirement plan
• Employee discount
• Short-term and long-term disability coverage
• Paid sick leave
• Paid national holidays
• Paid vacation

Find competitive benefits from financial and education to well-being and beyond at Target Benefits.

About the Role

A team of specialized consultants who understand what it means to meet guests where they are and deliver through strong operations, incredible guest experience, and compelling visual merchandising. Teams in Apparel and Accessories (A&A), Home, Baby, Core Beauty, and Electronics prioritize guest experience while blending completion of tasks that ensure product is available and easy to shop—pulling, filling, pricing, setting, staging, and maintaining the sales floor and the backroom.

This role provides skills and experience in:

• Guest service fundamentals and building a guest-first culture
• Retail business fundamentals, including department sales trends, inventory management, guest shopping patterns, pricing, and promotions strategies
• Planning department(s) daily/weekly workload to support business priorities and deliver sales goals
• Leading multiple businesses while balancing team member expertise and effectively leading teams in each department
• Leading a team of hourly team members, including interviewing, developing, coaching, evaluating, and retaining talent

Responsibilities

• Consistently deliver guest experience commitments to create an easy, inspiring, and friendly experience
• Ensure every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations
• Actively observe and provide feedback, holding team members accountable while recognizing great guest experience moments
• Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align the team on the right behaviors and execution
• Demonstrate a service culture that prioritizes the guest service experience; model, train, and coach team member expectations to deliver on Target’s guest service model
• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences
• Plan daily/weekly workload at the direction of your direct leader and execute to deliver on department and store sales goals and guest engagement, including planning merchandising sets, updates, sales plans, events, and promotions
• Lead and demonstrate a culture of executing best practices as outlined in team onboarding and learning; help close skill gaps through development, coaching, and team interactions
• With direct leader guidance, develop, coach, and lead a team of consultants who are knowledgeable and passionate
• Assign daily tasks to team members based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities
• Encourage the team to use tools available in their department (e.g., fitting rooms, testers, displays) to welcome, inspire, and influence guests by providing personalized recommendations
• With direct leader guidance, partner with third-party vendors to ensure brand standards and merchandising are met and areas are full and maintained
• Support team execution of changes and updates to merchandise sets and visual presentations for defined categories
• Create inspiring visual moments by ensuring product is organized, signed correctly, and merchandised to support seasonal trends
• Support your direct leader in leading assigned department area backroom processes, organization, layout, and replenishment of the sales floor to ensure product availability
• Participate in team hiring and onboarding processes
• Lead your team in prioritizing the guest experience by ensuring fitting rooms are welcoming, clean, and safe if applicable
• Support your direct leader in establishing clear goals and expectations and hold team members accountable
• Demonstrate a culture of ethical conduct, safety, and compliance; lead and hold the team accountable to work safely, identify and correct hazards, and assist with incident response
• Model the execution of physical security processes to enhance in-store security culture
• Support merchandise protection strategies across the total store, including ordering, storage, and application as directed by best practices
• If applicable, as a key carrier, follow all safe and secure training and processes
• Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience during assigned shifts
• Address all store emergency and compliance needs
• Support guest services such as back-up cashier, order pick-up (OPU), and Drive-Up (DU) while maintaining a compliance culture
• Comply with federal, state, and local adult beverage laws

Requirements

• High school diploma or equivalent
• Must be at least 18 years of age or older
• Previous retail experience preferred, but not required
• Ability to lead and hold others accountable
• Ability to communicate on multiple frequency devices and operate handheld scanners and other technology equipment
• Work independently and as part of a team
• Manage workload and prioritize tasks independently
• Welcoming and helpful attitude toward all guests and team members
• Effective communication skills
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
• Access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports, and information
• Accurately handle cash register operations as needed
• Climb up and down ladders as needed
• Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally up to 44 pounds without additional assistance
• Flexible work schedule (e.g., nights, weekends, and holidays) with reliable and prompt attendance
• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing job duties
• Ability to remain mobile for the duration of a scheduled shift (shift length may vary)

Although the role is full-time, it does not guarantee 40 hours each week. Hours will depend on the needs of the business and may fluctuate as required.