Specialty Sales Team Leader
Target · Grand Rapids, MI · 2 mo ago
On-siteBusiness Development$22.5–$24.5/hrFull-time
Starting pay range: $22.50 – $24.50 per hour. Full pay range: $22.50 – $38.25 per hour. Pay is based on labor markets, education, work experience, and certifications.
Benefits
- Comprehensive health benefits (medical, vision, dental, life insurance) for eligible team members and dependents
- 401(k) retirement plan
- Employee discount
- Short-term and long-term disability coverage
- Paid sick leave
- Paid national holidays and paid vacation
About the Role
Working at Target means helping all families discover the joy of everyday life. As a Specialty Sales Team Leader, you’ll lead a team of consultants in Apparel and Accessories (A&A), Home, Baby, Core Beauty, or Electronics. Your role blends guest experience, operations, and merchandising to ensure product availability and an inspiring shopping environment.
Responsibilities
- Deliver a consistent, easy, inspiring, and friendly guest experience by training and holding team members accountable to Target’s service commitments.
- Review guest, financial, and team metrics to identify opportunities, drive improvements, and celebrate wins.
- Model and coach a guest-first service culture, valuing diverse voices and creating equitable experiences.
- Plan and execute daily/weekly workloads to meet sales goals, merchandising sets, promotions, and guest engagement priorities.
- Lead and develop a team of consultants, assigning tasks based on workload and guest traffic patterns.
- Support visual merchandising, including organizing product, signing, and seasonal displays.
- Oversee backroom processes, replenishment, and sales floor availability to ensure product accessibility.
- Participate in hiring, onboarding, and coaching team members to close skill gaps.
- Maintain a safe and compliant environment, including addressing hazards, reporting injuries, and modeling safety behaviors.
- Support physical security processes and merchandise protection strategies.
- Occasionally assume store-level leadership duties (LOD) to enable the guest experience during assigned shifts.
- Assist with guest services such as back-up cashier, order pick-up (OPU), and Drive-up (DU) while maintaining compliance.
- Perform all other duties as needed to support business priorities.
Requirements
- High school diploma or equivalent.
- Must be at least 18 years of age or older.
- Previous retail experience preferred but not required.
- Ability to lead, hold others accountable, and work independently or as part of a team.
- Proficiency in using handheld scanners, frequency devices, and other technology equipment.
- Strong communication skills and a welcoming, helpful attitude toward guests and team members.
- Ability to manage workload, prioritize tasks, and remain composed in a fast-paced environment.
- Flexibility to work a variable schedule, including nights, weekends, holidays, and peak shopping times.
- Capability to access all areas of the building, interpret instructions, and handle cash register operations as needed.
- Physical ability to climb ladders, scan, handle, and move merchandise (frequently lifting up to 15 pounds and occasionally up to 44 pounds without assistance).
- Ability to work in varying temperatures, humidity, and other environmental conditions (e.g., Drive-Up, carryout).
- Capability to remain mobile for the duration of scheduled shifts (shift length may vary).
Note: This role is full-time but does not guarantee 40 hours per week; hours may fluctuate based on business needs.