Specialty Sales Team Leader

Starting pay range: $24.25 - $26.25 per hour. Full pay range: $24.25 - $41.25 per hour. Pay is based on several factors including labor markets, education, work experience, and certifications.

Benefits

• Comprehensive health benefits and programs for eligible team members and their dependents, including medical, vision, dental, and life insurance
• 401(k) retirement plan
• Employee discount
• Short-term and long-term disability
• Paid sick leave
• Paid national holidays
• Paid vacation

Find competitive benefits from financial and education to well-being and beyond at Target Benefits.

About the Role

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. As a Specialty Sales Team Leader, you will lead a team of specialized consultants in Apparel and Accessories (A&A), Home, Baby, Core Beauty, or Electronics. Your role focuses on guest experience, operations, and visual merchandising to inspire guests and build sales.

Responsibilities

• Consistently deliver guest experience commitments to create an easy, inspiring, and friendly shopping experience
• Train and hold team members accountable for guest experience and operational standards
• Review guest, financial, and team outcome metrics to identify opportunities and drive results
• Demonstrate a service culture prioritizing guest experience; model, train, and coach team members on guest service expectations
• Plan and execute daily/weekly workload to meet department and store sales goals, including merchandising sets, promotions, and events
• Lead and develop a team of consultants who are knowledgeable and passionate about their departments
• Assign daily tasks based on workload and guest traffic patterns
• Encourage team members to use department tools (e.g., fitting rooms, testers, displays) to provide personalized guest recommendations
• Partner with third-party vendors to ensure brand standards and merchandising are met
• Support execution of changes to merchandise sets and visual presentations
• Maintain backroom processes, organization, and replenishment to ensure product availability
• Prioritize guest experience by ensuring fitting rooms are welcoming, clean, and safe (if applicable)
• Establish clear goals and expectations; hold team members accountable
• Demonstrate and lead a culture of ethical conduct, safety, and compliance
• Model and enforce physical security processes to enhance in-store security
• Support merchandise protection strategies, including ordering, storage, and application
• Occasionally assume store-level leadership on duty (LOD) responsibilities
• Address store emergency and compliance needs, including federal, state, and local adult beverage laws
• Support guest services such as back-up cashier, order pick-up (OPU), and Drive-up (DU)

Requirements

• High school diploma or equivalent
• Must be at least 18 years of age or older
• Previous retail experience preferred, but not required
• Ability to lead and hold others accountable
• Proficiency in using handheld scanners, frequency devices, and other technology equipment
• Ability to work independently and as part of a team
• Strong workload and task management skills
• Welcoming and helpful attitude toward guests and team members
• Effective communication skills
• Capability to remain focused and composed in a fast-paced environment
• Access all areas of the building to respond to guest or team member issues
• Ability to interpret instructions, reports, and information
• Accurately handle cash register operations as needed
• Climb up and down ladders as needed
• Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving up to 15 pounds and occasionally up to 44 pounds without assistance
• Flexible work schedule (e.g., nights, weekends, holidays) with reliable and prompt attendance
• Capable of working in varying temperatures, humidity, and other elements (e.g., Drive-Up, carryout)
• Ability to remain mobile for the duration of a scheduled shift (shift length may vary)

This is a full-time role, but hours may fluctuate based on business needs and are not guaranteed at 40 hours per week.

Skills

• Guest service fundamentals and experience building a guest-first culture
• Retail business fundamentals, including sales trends, inventory management, guest shopping patterns, pricing, and promotions strategies
• Planning and executing daily/weekly workloads to support business priorities and sales goals
• Leading multiple departments while balancing team member expertise
• Interviewing, developing, coaching, evaluating, and retaining talent