Specialty Sales Team Leader
Starting pay range: $24.25 - $26.25 per hour. Full pay range: $24.25 - $41.25 per hour. Pay is based on labor markets, education, work experience, and certifications.
Benefits
- Comprehensive health benefits (medical, vision, dental, life insurance, and more) for eligible team members and their dependents
- 401(k) retirement plan
- Employee discount
- Short-term and long-term disability coverage
- Paid sick leave
- Paid national holidays
- Paid vacation
For more details, visit Target’s benefits page.
About the Role
Working at Target means helping all families discover the joy of everyday life through values and culture. As a Specialty Sales Team Leader, you’ll lead a team of consultants in Apparel and Accessories (A&A), Home, Baby, Core Beauty, or Electronics. Your role focuses on guest experience, operations, and visual merchandising while ensuring product availability and ease of shopping.
This role helps build skills for a career, including guest service, retail business fundamentals, inventory management, pricing strategies, and team leadership.
Responsibilities
- Deliver a consistent, inspiring, and friendly guest experience by training and holding team members accountable to Target’s guest service commitments.
- Review guest, financial, and team outcome metrics to identify opportunities, drive improvements, and celebrate wins.
- Model and coach a guest-first service culture, including inclusivity, authenticity, and respect.
- Plan and execute daily/weekly workloads to meet department and store sales goals, including merchandising sets, promotions, and inventory management.
- Lead and develop a team of consultants, assigning tasks based on workload and guest traffic patterns.
- Encourage team members to use department tools (e.g., fitting rooms, testers, displays) to provide personalized guest recommendations.
- Partner with third-party vendors to maintain brand standards and ensure areas are fully stocked.
- Support visual merchandising, including organizing products, signing, and seasonal trends.
- Manage backroom processes, organization, and replenishment to ensure product availability.
- Participate in team hiring and onboarding processes.
- Maintain clean, safe, and welcoming fitting rooms (if applicable).
- Set clear goals and expectations, holding team members accountable to performance and safety standards.
- Demonstrate and enforce a culture of ethical conduct, safety, and compliance, including incident reporting and hazard correction.
- Support merchandise protection strategies, including ordering, storage, and application of security measures.
- Occasionally assume store-level leadership on duty (LOD) responsibilities to enable guest experience during assigned shifts.
- Address store emergencies and compliance needs, including backup cashier, order pickup (OPU), and Drive-up (DU) support.
- Comply with federal, state, and local laws (e.g., adult beverage regulations).
Requirements
- High school diploma or equivalent.
- Must be at least 18 years of age or older.
- Previous retail experience preferred but not required.
- Ability to lead and hold others accountable.
- Experience with handheld scanners, frequency devices, and other technology equipment.
- Ability to work independently and as part of a team.
- Strong communication skills and a welcoming attitude toward guests and team members.
- Capability to remain focused and composed in a fast-paced environment.
- Flexible work schedule, including nights, weekends, holidays, and peak shopping times.
- Ability to access all areas of the building to respond to guest or team member issues.
- Ability to interpret instructions, reports, and information accurately.
- Capability to handle cash register operations as needed.
- Ability to climb ladders and perform physical tasks, including lifting up to 15 pounds frequently and up to 44 pounds occasionally without assistance.
- Ability to work in varying temperatures, humidity, and other environmental conditions (e.g., Drive-Up, carryout).
- Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
Skills
- Guest service and team leadership.
- Retail business fundamentals (sales trends, inventory management, pricing strategies).
- Planning and prioritizing workloads to meet business goals.
- Coaching, developing, and evaluating team members.
- Visual merchandising and product presentation.
- Effective communication and problem-solving in a fast-paced environment.