Specialty Provider Liaison (112582)

About the role

PANTHERx is the nation’s largest rare disease pharmacy, dedicated to providing uncompromising quality and superior health outcomes for people living with rare and devastating diseases. We are seeking inspired, compassionate problem solvers who thrive in a dynamic healthcare environment and are committed to patient care.

Responsibilities

• Educates health care providers regarding prior authorization criteria for prescribed therapies.
• Assesses clinical documentation provided and assists the health care provider with alignment to specific plan criteria.
• Initiates efforts to increase patient adherence and optimize patient care.
• Possesses a broad and deep understanding of assigned disease states, products, and clinical programs.
• Collaborates closely with program team members as well as external stakeholders.
• Performs appropriate and accurate documentation of cases using call management software.
• Demonstrates appropriate judgment skills to make independent clinical decisions.
• Fosters teamwork by trusting and supporting each other while encouraging collaboration at all levels of the organization.
• Embraces diversity and demonstrates the ability to work together.
• Provides superior customer service to internal and external clients, customers, and patients.
• Assumes accountability for own professional practice in achieving patient outcomes.
• Completes all other duties as assigned.

Requirements

• Associate degree or bachelor’s degree from an accredited nursing school as a Registered Nurse (RN).
• Must have demonstrated competence in community health or patient care setting, providing direct patient care with patients for 1-3 years.
• Strong organizational skills and a thorough knowledge of computers (Microsoft Office and Windows).
• Demonstrated ability to work independently and meet goals.

Preferred Qualifications

• 1-3 years of specialty pharmacy experience.

Work Environment

PANTHERx Rare Pharmacy offers flexibility for eligible employees to work hybrid or remotely without compromising work performance, productivity, or team collaboration. This role routinely uses standard office equipment such as computers and phones.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function of the job.

Benefits

• Hybrid, remote, and flexible on-site work schedules (based on position).
• Medical, dental, and vision coverage.
• Health savings and flexible spending accounts.
• 401K with employer matching.
• Employer-paid life insurance and short/long-term disability coverage.
• Employee Assistance Program.
• Generous paid time off for full-time employees; limited paid time off for part-time employees.
• Paid holidays.

Location: Pittsburgh, PA | Classification: Non-Exempt | Status: Full Time