Specialty Gas Sales Specialist

We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, customers, patients, community stakeholders, and cultures across the world.

About the role

Airgas is looking for a dedicated, relationship-focused Specialty Gas Sales Specialist who will steward and nurture sustainable growth and value of specialty gas products within an assigned region. This role focuses on nurturing and maintaining strong customer relationships, discovering and welcoming new business opportunities, and sharing technical expertise and guidance to co-create solutions and support customer aspirations.

Responsibilities

• Conduct thorough research to identify potential customers and discover new partnership paths.
• Contribute to and advance growth aspirations for specialty gas products, including pure gases, gas mixtures, and related equipment.
• Develop and bring strategic growth plans to life to identify, qualify, and partner with new customers within target industries.
• Cultivate and maintain strong relationships with existing customers, deeply understanding their evolving needs and ensuring long-term satisfaction.
• Conduct technical presentations and product demonstrations to educate and support customers on the features, benefits, and applications of Airgas specialty gas products.
• Collaborate deeply with internal teams, including operations, customer service, and technical support, to ensure seamless order fulfilment and build alignment on solutions.
• Prepare and share accurate forecasts, reports, and pipeline updates to keep the management team informed and aligned.
• Monitor market trends, market dynamics, and customer feedback to discover opportunities for product development or service enhancements.
• Facilitate agreement on pricing and contract terms with customers, adhering to company guidelines and profitability objectives.
• Attend industry trade shows, conferences, and networking events to promote Airgas specialty gas offerings and expand professional contacts.
• Build rapport and foster understanding to address and support customer inquiries effectively.
• Collaborate with internal teams to provide thoughtful solutions that smoothly meet customer requirements.
• Foster understanding and guide solutions for customer inquiries and concerns in a professional, caring manner.
• Protect the confidentiality of sensitive information with utmost integrity.
• Present a professional image reflective of our core company values.
• Identify and align key customer stakeholders at all levels within targeted accounts to advance sustainable growth by welcoming new business accounts.
• Establish and maintain clear and consistent lines of communication with internal departments relative to new customer developments, successes, and opportunities to ensure a supportive transition.
• Utilize all available collective resources to help realize growth and development opportunities.

Requirements

• Bachelor's degree in Chemistry, Chemical Engineering, Industrial Engineering, Business, or a related scientific/technical field.
• 3+ years of experience in product, laboratory, or sales environments (or an equivalent combination of education and unique life experience).
• Excellent customer service skills and the ability to manage dynamic priorities effectively.
• Experience in industrial retail, inside sales, or inventory control.
• Attention to detail in handling transactions.
• Availability for occasional overtime when the team needs extra support.
• Ability to operate in a drug-free workplace.

Preferred Qualifications

• Background in gas, welding, or safety supplies.
• Experience with SAP, Google, or MS Office Applications.
• Proficiency in SAP and PROS functionalities.
• Ability to communicate clearly and warmly with a wide variety of people from different backgrounds.

Pay

Target base salary range: $70k - $80k plus commission. Monthly auto allowance.

Benefits

• Comprehensive family benefits: Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
• Up to 14-week paid child birth benefits to support growing families.
• 401(k) Retirement Plan with company match.
• Tuition Assistance.
• Paid Holidays, Vacation, and Sick time.
• Benefits start after just 30 days of employment.