Specialist WMS System Administrator

About the Role

The Specialist WMS System Administrator is responsible for configuring, maintaining, and optimizing the WMS system to ensure efficient warehouse operations. This role supports system issue resolution, user assistance, data accuracy, system upgrades, and collaborates with operations teams to provide systematic support for warehouse processes.

Responsibilities

• Managing and monitoring Manhattan SCALE WMS
• Installing, configuring, testing, and maintaining SAP, WMS, WES, and other Warehouse software systems
• Developing clear and detailed business requirements and design specifications for other delivery teams and business partners
• Analyzing WMS (Manhattan SCALE) and WES (Bastian Exacta)
• Leading discussions with stakeholders to elicit information and understand true business needs as User Stories
• Exhibiting business process expertise in Warehouse Management
• Ensuring the highest levels of systems and infrastructure availability
• Serving as the first point of contact for employees seeking technical assistance
• Performing remote troubleshooting through diagnostic techniques
• Determining the best solution based on the issue and details provided by customers
• Traveling to warehouse and distribution center locations as needed to support system operations, project implementations, testing, and user support

Requirements

• Bachelor’s Degree in Computer Science, Supply Chain Management, or a relevant field (Required)
• 3-5 years of WMS System Maintenance Experience (Required)
• Distribution Center industry background (Preferred)
• Experience with WMS (Manhattan) and Automation (Bastian) Systems
• Warehouse Application System Operation knowledge
• Excellent communication and interpersonal skills
• Strategic thinking and execution skills
• Highly detail-oriented and organized
• Bilingual proficiency in Korean and English

Skills

• SAP ABAP (Advanced Business Application Programming)
• SAP ERP Operations
• SAP Sales and Distribution (SD)

Benefits

• Premium Medical Insurance Coverage
• 401(k) Savings Plan
• Paid Time Off (PTO) based on seniority
• Paid Holidays
• Annual Bonus Plan
• Onsite Employee Fitness Center with Indoor Racquetball Court and Yoga Room
• Summer Fridays
• Complimentary Gourmet Breakfast, Lunch, and Dinner
• Relocation Support for New Hires
• Work Anniversary Recognitions
• Congratulatory & Condolence Gifts
• Employee Referral Bonus Program
• License/Certification Reimbursements
• Corporate Employee Discounts
• Visa Sponsorships (100% paid by the company) including New H-1B, H-1B Transfer, O-1, and Green Card
• Commuter Support (Shuttle Bus Program and EZPass Support)
• Vehicle Perks

Pay

The anticipated compensation range is $21.50 - $39.75 USD hourly. Actual compensation will be determined based on various factors including qualifications, education, experience, and location.