Specialist, Sustainability and Field Enablement

Position Responsibilities

Develop and deliver technical training programs for contractors and branch teams focused on refrigerant recovery, handling, storage, and reclaim best practices.

Serve as a subject matter expert on EPA regulations (e.g., Section 608), A2L refrigerant transition (R32, R454B), and compliance requirements.

Translate refrigerant recovery and reclaim strategies into field-level execution playbooks that drive adoption and consistency.

Partner with Sales and Operations to position refrigerant recovery and reclaim as a contractor profitability lever, including cost avoidance and efficiency gains.

Support development and rollout of reclaim programs, including contractor engagement, incentive structures, and vendor coordination.

Analyze refrigerant usage, recovery rates, and reclaim participation to identify performance gaps and improvement opportunities.

Provide field feedback to influence pricing strategies, product positioning, and refrigerant portfolio decisions.

Support branch and contractor readiness for regulatory changes and compliance audits, ensuring alignment with company policies.

Collaborate with internal teams (EPO, Sales, Operations, Supply Chain) to drive process improvements that simplify recovery and increase participation rates.

Aid in the creation of training materials, SOPs, digital tools, and field communications to scale best practices.

Participate in pilot programs and innovation initiatives to enhance refrigerant lifecycle management and circular economy efforts.

Nature & Scope

Is recognized as a subject matter expert in job area.

Manages large projects or processes with limited oversight from manager.

Coaches, reviews, and delegates work to lower-level professionals.

Problems faced are difficult and often complex.

Knowledge & Skills

• Strong technical knowledge of HVAC systems and refrigerant applications (residential and commercial).
• Deep understanding of refrigerant regulations, recovery processes, and A2L transition requirements.
• Ability to translate technical and regulatory concepts into practical, field-ready training and tools.
• Strong business acumen with the ability to connect refrigerant management to margin, cost, and profitability.
• Effective communicator across all levels, from technicians to senior leadership.
• Data-driven mindset with ability to analyze performance metrics and drive action.
• High level of ownership, initiative, and ability to operate in a fast-paced, evolving environment.
• Strong collaboration skills across Sales, Operations, and Environmental teams.
• Experience 8–12+ years of experience in HVAC, refrigeration, or related field.
• Experience in technical training, field support, or contractor engagement preferred.
• Exposure to refrigerant recovery, reclaim programs, or environmental compliance strongly preferred.

People Management

No physical requirements / Work Environment.

Must be able to perform essential responsibilities with or without reasonable accommodations.

Some travel required.

Can work remote from Daikin Texas Technology Park, but would need to travel to DTTP periodically.

Reports To: Director, Sales Operations.

Qualifications

Qualified Applicants must be legally authorized for employment in the United States.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law.