Specialist Scheduler 2 - Remote

About the Role

Uses specialized knowledge to support key areas of the organization related to an area of expertise. Applies data, research analysis, critical thinking, and problem-solving skills to support colleagues and leadership in achieving the organization’s strategic objectives. Serves as a peer influencer and may direct a project or project team by leveraging industry experience and specialized knowledge.

Responsibilities

• Schedule complex facility-based ancillary testing across multiple facilities/states.
• Schedule for multiple facilities with significant variations in protocols.
• Perform pre-registration, scheduling, electronic insurance eligibility verification, and accurately identify and collect patient financial responsibility.
• Handle complex scheduled events, including high-dollar testing, associated studies, and those with study-specific instructions.
• Communicate effectively with service delivery areas to maximize patient flow and customer service.
• Initiate the overall patient experience and begin the billing process for services provided by the hospital.

Requirements

• High School Diploma or equivalent.
• Two to five years of experience in scheduling, financial clearance, or patient access.
• National certification in HFMA CRCR or NAHAM CHAA required within one year of hire.
• Proficiency in Patient Registration/Patient Accounting systems and related software.
• Comprehensive knowledge of multiple scheduling systems and demonstrated proficiency in complex diagnostic testing appointment scheduling processes.
• Minimum of five years of scheduling experience in an acute care setting.

Benefits

• Competitive compensation and benefits packages, including medical, dental, and vision coverage starting on day one.
• Retirement savings account with employer match starting on day one.
• Generous paid time off programs.
• Employee recognition programs.
• Tuition/professional development reimbursement starting on day one.
• 100% paid RN to BSN tuition at Mount Carmel’s College of Nursing.
• Relocation assistance (geographic and position restrictions apply).
• Employee Referral Rewards program.
• Access to DailyPay—see earnings daily and transfer funds before payday.
• Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.

Schedule

Monday - Friday, 9:00 AM - 5:30 PM

About the Organization

Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. The system serves over 1.3 million patients annually across five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary and specialty care physician offices, community outreach sites, and homes in the region. Mount Carmel College of Nursing offers one of Ohio’s largest undergraduate, graduate, and doctor of nursing programs.