Specialist Scheduler 2 - Remote

About the role

Uses specialized knowledge to support key areas of the organization related to an area of expertise. Applies data, research analysis, critical thinking, and problem-solving skills to support colleagues and leadership in achieving the organization’s strategic objectives. Serves as a peer influencer and may direct a project or project team by applying industry experience and specialized knowledge.

This is a full-time, remote position with a schedule of Monday through Friday, 9:00 AM to 5:30 PM.

Responsibilities

• Schedule complex facility-based ancillary testing across multiple facilities and states.
• Schedule for multiple facilities with significant variants in protocols.
• Perform pre-registration, scheduling, electronic insurance eligibility verification, and accurately identify and collect patient financial responsibility.
• Handle complex scheduled events, including high-dollar testing, associated studies, and those with study-specific instructions.
• Communicate effectively to service delivery areas to maximize patient flow and customer service.
• Initiate the overall patient experience and the billing process for services provided by the hospital.

Requirements

• High School Diploma or equivalent.
• Two to five years of experience in scheduling, financial clearance, or patient access.
• National certification in HFMA CRCR or NAHAM CHAA required within one year of hire.
• Proficiency in the use of Patient Registration/Patient Accounting systems and related software.
• Minimum of five years of scheduling experience in an acute care setting.
• Comprehensive knowledge of multiple scheduling systems and demonstrated proficiency in complex diagnostic testing appointment scheduling processes.

Benefits

• Competitive compensation and benefits packages, including medical, dental, and vision coverage starting on day one.
• Retirement savings account with employer match starting on day one.
• Generous paid time off programs.
• Employee recognition programs.
• Tuition and professional development reimbursement starting on day one.
• RN to BSN tuition 100% paid at Mount Carmel’s College of Nursing.
• Relocation assistance (geographic and position restrictions apply).
• Employee Referral Rewards program.
• Access to DailyPay, allowing you to see daily earnings and transfer money before payday.
• Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.

Mount Carmel Health System was recognized by Forbes in 2025 as one of America’s Best State Employers.