Specialist Scheduler 2 - Remote

About the Role

Uses specialized knowledge to support key areas of the organization related to an area of expertise. Applies data, research analysis, critical thinking, and problem-solving skills to support colleagues and leadership in achieving the organization’s strategic objectives. Serves as a peer influencer and may direct a project or project team by leveraging industry experience and specialized knowledge.

Responsibilities

• Schedule complex facility-based ancillary testing across multiple facilities/states.
• Schedule for multiple facilities with significant variants in protocols.
• Responsible for pre-registration, scheduling, electronically verifying insurance eligibility, and accurately identifying and collecting patient financial responsibility.
• Handle complex scheduled events, including high-dollar testing, associated studies, and those with study-specific instructions.
• Communicate effectively to service delivery areas to maximize patient flow and customer service.
• Initiate the overall patient experience and the billing process for any services provided by the hospital.

Requirements

• High School Diploma or equivalent.
• Two to five years of experience in an area of expertise such as scheduling, financial clearance, or patient access.
• National certification in HFMA CRCR or NAHAM CHAA required within one year of hire.
• Proficiency in the use of Patient Registration/Patient Accounting systems and related software systems.
• Comprehensive knowledge of multiple scheduling systems and demonstrated proficiency in complex diagnostic testing appointment scheduling processes with a minimum of five years of scheduling experience in an acute care setting.

Schedule

Monday - Friday, 9:00 AM - 5:30 PM (Remote)

Benefits

• Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.
• Retirement savings account with employer match starting on day one.
• Generous paid time off programs.
• Employee recognition programs.
• Tuition/professional development reimbursement starting on day one.
• RN to BSN tuition 100% paid at Mount Carmel’s College of Nursing.
• Relocation assistance (geographic and position restrictions apply).
• Employee Referral Rewards program.
• DailyPay: Access earned wages before payday.
• Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.

Mount Carmel Health System was recognized by Forbes in 2025 as one of America’s Best State Employers.