Specialist, Sales Engineering
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success.
About the role
The Specialist, Sales Engineering (Senior Sensor Operator) position is located at the Wescam USA Air Operations facility in Loveland, Colorado. This role requires at least 50% domestic travel, 10% international travel, and the remaining work hours spent at the Air Operations office. The position provides Sales Engineering support for the domestic and international L3Harris Wescam USA Sales and Business Development team, including business development, sales support, customer product demonstrations, integration, and training for WESCAM MX-series equipment on various platforms.
The home location for this role is the WUSA Air Operations facility in Loveland, Colorado, which supports special mission aircraft and hosts unique customers for flight demonstrations, testing, developmental missions, and training. This role demands highly proficient MX airborne and ground-based operation, technical acuity, polished customer communication, and the ability to work under limited supervision.
Responsibilities
- Act as Sensor Operator Subject Matter Expert (SME) for MX system operation (ground, sea, airborne) and training of WESCAM MX series products and integrated mission systems.
- Assist in sales and bid activities requiring responses for operations and integrated mission systems integrations.
- Design, develop, and implement operations and integrated mission systems for WESCAM customers and internal personnel.
- Coordinate, schedule, and execute WESCAM operations and integrated mission systems Sales Engineering support and training events.
- Work closely with external vendors to develop internal technical expertise for technical support of operations and integrated mission systems.
- Serve as a member of specialized technical support staff to provide input, direction, and training to Field Service Engineers and Customers.
- Assist in the development of best practices for the operations of WESCAM MX-series products and integrated mission systems.
- Support the commission of WESCAM products integrated on customer platforms at the operations level.
- Support Technical Publications and Logistics Engineering efforts as required.
- Proactively interface with ILS disciplines, Engineering, Field Service, and other WESCAM organizations.
- Support the validation of Service Procedures as part of New Product Introductions (NPI).
- Review Technical Publications and Training materials as required.
- Manage own travel accommodation based on customer/tasking schedule requirements.
- Communicate with contacts inside and outside the team for coordination of support, operational processes, practices, and procedures.
- Work under moderate supervision but may be independent on larger, complex projects or assignments.
- Set objectives for own job area to meet project and assignment goals.
- Integrate MX series surveillance turrets onto aircraft with adherence to FAA approved installation methods.
- Manage company-owned demo assets and associated logistics for coordinated support of tradeshows and demonstrations.
- Assist with other activities around the Loveland, CO facility, including work in and around aircraft.
Requirements
- Bachelor’s Degree and minimum 4 years of prior relevant experience; or 2 years post-Secondary/Associate’s Degree and a minimum of 8 years of prior related experience.
- Minimum of 5+ years’ experience operating WESCAM MX-series products in a military or law enforcement environment.
- 4 years’ experience with MS Office applications including Word and Excel, as well as specialized software test programs.
- 4 years’ experience communicating clearly (written and verbal) with technical and non-technical customers (internal/external).
Qualifications
- Previous end-user experience with aircraft, tower, ground platform, or aerostat-based MX-10/15 sensor systems is desired.
- Airborne Law Enforcement (ALE), Special Operations, AFSOC, DOD, or similar experience is preferred.
- Over 500+ hours of manned airborne operational ISR flight experience is desired (e.g., MC-12, AC-130, P-3/P-8, airborne law enforcement).
- Experience leading teams is desirable.
- Active DoD Secret clearance or higher is preferred.
- Direct experience with systems integration, software, optical, and electro-mechanical systems is preferred.
- Familiarity with government contracting is preferred but not required.
- Previous experience communicating with contacts inside and outside the department on matters requiring explanation or interpretation to reach an understanding/agreement.
- Previous success working under limited supervision or autonomously.
- Proven ability to prioritize and manage multiple projects simultaneously, with acute attention to detail and excellent organizational skills.
Pay
In compliance with pay transparency requirements, the salary range for this role in Colorado, Hawaii, Illinois, Maryland, Minnesota, New York, and Vermont is $72,000 - $133,000. Final offer amount may vary based on factors including but not limited to experience and geographic location.
Schedule
9/80 Schedule (off every other Friday).
Benefits
- Health and disability insurance.
- 401(k) match.
- Flexible spending accounts.
- Employee Assistance Program (EAP).
- Education assistance.
- Parental leave.
- Paid time off and company-paid holidays.
The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.