Specialist II, Scheduling

Class Description

The purpose of this class is to schedule and coordinate activities related to classroom assignment, conferences, meetings and other special events.

Minimum Requirements

• High School diploma/GED and three (3) years of full-time experience, in a customer-service environment, performing duties to include: data entry and the knowledge of scheduling.
• Knowledgeable of and experience with Microsoft Office, information systems preferably Banner, document imaging and scheduling applications.
• OR an Associate's Degree with one (1) year of full-time experience in a customer-service environment performing duties to include: data entry and scheduling.
• May be required to work evenings and weekends during peak periods.

Essential Duties

• Support college scheduling function
• Maintain schedule of room utilization
• Respond to the general public by telephone, mail and/or in person
• Maintain data for schedule analysis
• Prepare reports and other documents, as assigned
• Support for event scheduling
• Perform administrative duties
• Other duties as assigned

Position Specific Duties

• Build the class schedule from initial draft to production for all campuses with main components for all campuses including online and contract classes including preparing 25 Live data and CE space needs
• Assist with room needs and resolve space issues
• Coordinate with other schedulers to support the building of the schedule
• Generate reports as requested for academic units and Sr. Director Enrollment Services/Registrar
• Update CRN's with online coding for Brightspace programming
• Review schedule for accuracy in dates, times, minutes, section codes, lab and first day book fees, room features, modalities, class size, census dates to adhere to CCBC scheduling standards
• Support CE schedule through 25 Live upload and to locate and secure space for classes
• Responsible for communicating class cancellations and relocations of classes to faculty, staff, and students and post signs if needed
• Monitor the Banner/25Live transactional data interface to ensure consistency with room placement
• Assists the Sr. Director/Registrar and the Lead Scheduler in the collection and analysis of data required to continually revise the allocation of campus space and services
• Assist with report needs for the campus directors, academic units and others at the institution
• Back-up for CCBC scheduling of rooms for events for internal requests (Case site)
• Other duties as assigned

Benefits

• Health and Medical: CIGNA (Open Access Plus, Open Access Plus In Network), Kaiser
• Prescription Drug Benefits: Included in CIGNA or Kaiser medical premiums
• Mental Health: Emotional, drug/alcohol abuse treatment, both inpatient and outpatient, provided when pre-approved; premium included in medical care plan
• Dental Benefits: CareFirst Blue Cross/Blue Shield Regional Traditional and Preferred
• Vision Benefits: NVA
• Flexible Spending Accounts: Health Spending Account ($2,600), Dependent Care (children under 13 and elder care, $5,000) through Benefit Strategies
• Term Life Insurance: MetLife – Employee Basic Life Insurance (1 times salary, minimum $50,000, 90/10); Employee Supplemental Life Insurance (multiples of $10,000, max $200,000); Supplemental Term Life Insurance for spouse (increments of $10,000 to max 50% of employee combined basic and supplemental) and dependents ($10,000)
• Permanent Whole Life Insurance: Unum with Optional Long Term Care rider; available to full-time, part-time, and adjunct faculty; spouse and dependent coverage available; accrues cash value, premiums do not increase, coverage does not decrease; 100% employee paid
• Accidental Death & Dismemberment: The Hartford – Individual or Family Coverage; employee pays rate in multiples of $10,000 to max $300,000
• Long-Term Disability Plan: Pays 60% of gross monthly salary after 90 consecutive days of absence; 100% employee paid
• Retirement Plans: Maryland State Teacher's Pension System (7% contributory), Optional Retirement Plan (non-contributory), Baltimore County Employees' Retirement System (7% contributory)
• Supplemental Retirement (Annuities): 403(b) and 457(b) Tax-sheltered annuities; Roth 403(b) available through TIAA-CREF and VOYA Financial Advisors; employees may contribute traditional pre-tax and Roth post-tax dollars simultaneously (combined limits)
• Legal Services: Legal Resources – pre-paid voluntary benefit for advice, consultation and representation
• Credit Union: First Financial Federal Credit Union membership available
• Direct Deposit: Mandatory payroll direct deposit
• Employee Assistance Program (EAP): Cigna Behavioral – free personal advocates for employees and household members
• Paid Leave Benefits: Academic, Bereavement, Sick and Safe Leave, Jury Duty, Religious Holidays, Military Leave, Sabbatical, Personal, Vacation, and Holidays
• Tuition Assistance: Eligible full-time employees may qualify for waiver or reimbursement programs; spouses and legal dependents up to age 22 eligible for reimbursement with proof of successful completion and a C or better grade; eligibility for external reimbursement after one calendar year of employment; waiver/reimbursement for CCBC courses after 90-day probation for public safety and classified employees
• Academic Cash Award: Classified employees eligible for lump sum award of $500 for completion of an unduplicated college degree
• McDaniel College's Educator's Legacy Scholarship Program: Children of current full-time benefits-eligible CCBC employees with at least four years of continuous full-time employment eligible for scholarship valued up to $100,000 over four years; effective fall semester
• Mandated Federal Benefits: Workers' Compensation, Unemployment Insurance, Social Security
• For Your Convenience: ATM machines at each main campus, check cashing with proper ID, free parking, access to weight lifting facilities, swimming pool and library