Specialist, Human Resources
Royal Caribbean Group · Miami, FL · 1 mo ago
Human ResourcesFull-time
Position Summary
This position serves as the initial point of HR generalist contact for front line employees, managers, and external parties relating to the day-to-day management of the HR function.
Responsibilities
- First line of HR support to the business, consulting on general hr questions, benefits inquiries, interpreting the employee handbook and company policy to provide guidance to the business, engaging with the centers of excellence when appropriate.
- Collaborates with managers and HRBP in preparation of disciplinary actions and or performance improvement plans. Provides HR support, ensures factual basis and appropriate documentation results.
- Maintains internal systems (including processing, position management, opening requisitions). Pulls reports on the status of requisitions/positions for assigned areas and provides recommendations based upon data.
- Consults with business leaders in regard to workforce changes resulting in terminations, reports to, location, cost center changes, et. Al. Additionally, is responsible for the system transactions for these changes.
- Prepares materials for pulse survey reviews, consults with HRBP on trends and recommendations.
- Acts as a change agent for HR transformation
- Prepares internal offer and promotion letters and retains documentation in employee file.
- Participates in talent reviews, succession planning, engagement action planning and other hr strategic initiatives to support the hrbps and the business.
- Owes the new hire experience for assigned area(s). Provides onboarding support, facilitates department-specific new hire orientation and conducts new hire check-ins.
- Creates and maintains area-specific recognition program and/or newsletter in support of the employee experience.
- Actively partners with centers of excellence and hrbps to support brand/function strategy, help to diagnose need, and execute on coe and business initiatives.
- Conducts exit interviews and supports offboarding.
Qualifications, Knowledge And Skills
- Bachelor’s degree in human resources, industrial relations or business administration or directly related human resources generalist experience.
- Minimum of two years of generalist experience in human resources.
- PHR/SHRM-CP certification preferred.
- Exercises influence with business clients and HR COEs.
- Persuasive verbal and written communication skills.
- Critical and conceptual thinking to drive objectivity and data based decision making.
- Ability to work in a fast paced environment and demonstrate a sense of urgency.
- Excellent customer service skills with the ability to find alternative solutions to business inquiries, as appropriate.
- Insures high level of confidentiality in all aspects of work.
- Professional presence.
- Proficient in MS office suite, Successfactors or other HRIS.