Specialist, Human Resources

About the role

The HR Specialist supports employees, managers, and HR partners in the Retail department. This role ensures efficient, consistent, and customer-focused service in HR processes like employee lifecycle transactions, general HR inquiries, and system support.

Responsibilities

• Partner with HR Business Partners, leaders, and associates to support routine HR processes and procedures.
• Serve as a resource for routine HR questions to appropriate resources and support teams.
• Support day-to-day HR transactions and organizational maintenance within Workday.
• Partner with HR Shared Services to ensure timely and accurate processing of associate changes.
• Aid HR Business Partners with transaction audits and data validation.
• Produce recurring workforce reports and dashboards, including headcount, turnover, hiring activity, internal movement, promotions, and other workforce metrics for Finance and HR Business Partners.
• Coordinate follow-up actions and documentation resulting from HR and team meetings.
• Document processes, maintain project trackers, and support implementation activities.
• Identify opportunities to improve reporting accuracy, process consistency, and the overall employee experience.
• Assist with associate communications and HR program administration.
• Build foundational knowledge of HR Business Partner practices, employment policies, employee relations, workforce planning, and organizational effectiveness.
• Gain exposure to employee relations, talent management, and business partnership activities through guided participation and mentorship.
• Support special HR projects, process improvements, and operational initiatives.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Communications, Organizational Leadership, or a related field, or equivalent combination of education and experience.
• 0-2 years of professional experience in Human Resources, business operations, analytics, administration, customer service or a related field.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
• Strong attention to detail and commitment to data accuracy.
• Effective written and verbal communication skills.
• Demonstrated ability to handle sensitive and confidential information with discretion.
• Strong customer service mindset and ability to build positive working relationships.