Specialist, Human Resources

Job Overview

The HR Specialist II serves as the primary owner of assigned benefits initiatives across multiple benefit program areas, responsible for end-to-end execution, vendor coordination, and cross-functional alignment to ensure compliance, operational effectiveness, and an exceptional team member experience. The Specialist independently manages moderately complex workstreams within defined benefit domains, demonstrating growing proficiency across health and welfare, leave administration, retirement programs, compliance processes, wellness initiatives, and vendor-supported operations. In this role, the Specialist exercises sound judgment within established governance frameworks, identifies opportunities for operational improvement, and escalates strategic or technical concerns as appropriate.

About the Role

Manage confidential benefits-related information in accordance with regulatory and organizational standards. Lead defined benefits-related initiatives or defined project workstreams within established scope. Support benefits budgeting activities through data gathering, cost tracking, and vendor coordination. Utilize HRIS or vendor portal systems to manage benefits-related data, support reporting needs, and monitor file integrations and operational workflows to ensure data integrity and timely issue escalation. Serve as a primary point of contact for benefits-related inquiries, resolving moderately complex issues and escalating strategic or technical concerns as appropriate.

Responsibilities

• Analyze and interpret benefits-related data to identify trends, discrepancies, and opportunities for operational improvement.
• Manage confidential benefits-related information in accordance with regulatory and organizational standards.
• Lead defined benefits-related initiatives or defined project workstreams within established scope.
• Support benefits budgeting activities through data gathering, cost tracking, and vendor coordination.
• Utilize HRIS or vendor portal systems to manage benefits-related data, support reporting needs, and monitor file integrations and operational workflows to ensure data integrity and timely issue escalation.
• Serve as a primary point of contact for benefits-related inquiries, resolving moderately complex issues and escalating strategic or technical concerns as appropriate.
• Apply and interpret benefits-related regulatory requirements within established governance frameworks.
• Independently administer assigned benefit programs across multiple domains, ensuring accurate execution, data integrity, and timely resolution of issues.
• Cook up with external vendors and third-party administrators to resolve issues, support renewals, and monitor service performance within assigned scope.
• Administer leave programs in accordance with regulatory requirements, advising employees on eligibility and procedural requirements and collaborating cross-functionally to ensure accurate processing.
• Administer wellness and reimbursement programs, ensuring eligibility validation, accurate processing, and record integrity.
• Oversee the service recognition process, ensuring accurate milestone tracking and coordination of awards.
• Other duties as assigned.

Requirements

• Minimum Qualifications: Bachelor’s degree or combination of education and experience, 3+ years of progressively responsible experience in human resources, including demonstrated exposure to multiple benefit program areas such as health and welfare, leave administration, retirement programs, compliance processes, or vendor-supported benefit operations. Working knowledge of employment-related regulations as they relate to benefit administration (e.g., FMLA, HIPAA, ERISA). Proficient in Microsoft Word, Excel, PowerPoint, Outlook, Teams. Experience utilizing HRIS or benefit administration systems to support benefit operations. Experience utilizing reporting tools and dashboards to support benefits-related analysis. Experience supporting multiple benefit domains including health and welfare, retirement plans, leave administration, and compliance initiatives. Experience developing or supporting benefits-related communication campaigns. Experience operating in a mid-size organization (400-1000) HR team with tactical and strategic involvement. Experience participating in vendor performance discussions or renewal process. Experience adapting to evolving regulatory requirements, system updates, or organizational changes impacting benefit operations. Must be able to balance multiple priorities within established timeframes and complete tasks in a timely manner.
• Preferred Qualifications: Human resources-related degree or coursework, Professional certification such as PHR, SPHR, SHRM-CP, SHRM-SCP, or CEBSD. Demonstrated success using HRIS or HCM systems to improve operational efficiency or reporting effectiveness. Experience utilizing reporting tools and dashboards to support benefits-related analysis. Experience supporting multiple benefit domains including health and welfare, retirement plans, leave administration, and compliance initiatives. Experience developing or supporting benefits-related communication campaigns. Experience operating in a mid-size organization (400-1000) HR team with tactical and strategic involvement. Experience participating in vendor performance discussions or renewal process. Experience adapting to evolving regulatory requirements, system updates, or organizational changes impacting benefit operations.

Qualifications

• Bachelor’s degree or equivalent experience.
• 3+ years of progressively responsible experience in human resources, including exposure to multiple benefit program areas.
• Working knowledge of employment-related regulations as they relate to benefit administration.
• Proficient in Microsoft Office Suite.
• Experience utilizing HRIS or benefit administration systems.
• Experience supporting multiple benefit domains.
• Experience developing or supporting benefits-related communication campaigns.
• Experience operating in a mid-size organization (400-1000) HR team.
• Experience participating in vendor performance discussions or renewal process.
• Experience adapting to evolving regulatory requirements, system updates, or organizational changes impacting benefit operations.

Skills

• Sound judgment within established governance frameworks.
• Identify opportunities for operational improvement.
• Escalate strategic or technical concerns as appropriate.
• Manage confidential benefits-related information.
• Lead defined benefits-related initiatives or defined project workstreams.
• Support benefits budgeting activities.
• Utilize HRIS or vendor portal systems.
• Resolve moderately complex issues.
• Interpret and apply policies, procedures, and regulatory requirements.
• Administer assigned benefit programs.
• Coordinate with external vendors and third-party administrators.
• Administer leave programs.
• Administer wellness and reimbursement programs.
• Oversee the service recognition process.

Benefits

We believe great work deserves great rewards. In exchange for your passion and expertise, we provide a benefits package that supports your well-being and growth in all aspects of life.

Pay

Details about pay will be provided upon interview.

Schedule

Details about schedule will be provided upon interview.