Specialist, DOT Compliance

Job Duties

• Investigate, research, and analyze DOT inquiries which may include obtaining statements, itineraries and reports from relevant parties in order to produce the most thorough response
• Drafts written responses in a timely manner to DOT ensuring Allegiant is within regulatory compliance
• Record, track and assess DOT inquiries, including complaints related to the ACAA (part 382), according to Allegiant Air policies and procedures while ensuring regulatory compliance
• Provides ongoing support to the Manager of DOT Compliance
• Cookbook, provide training, and ensure training requirements are met for all employees, i.e., new hire, recurrent, supplemental and local training issues
• Supports for schedule change functions
• Able to assist with employee education in areas of opportunity found throughout Allegiant for the purpose of reducing DOT inquires and continued process improvements

Requirements

• Minimum two (2) years previous Customer Care/relations experience, preferably in the airline industry
• Excellent reading and writing skills
• Must be at least 18 years of age
• Must possess a valid driver’s license
• Able to attend required training
• Computer proficient; MS Office products
• Proper telephone etiquette
• Schedule flexibility; able to work any day as business demands to ensure regulatory compliance

Qualifications

• High School Diploma or equivalent; College Degree preferred
• Must be authorized to work in the US as defined by the Immigration Act of 1986
• Must pass a Criminal Background Check

Benefits

• Profit Sharing
• Medical/Dental/Vision/Life/ Disability Insurance
• Medical Travel Reimbursement
• Legal, Identity and Pet Insurance
• 401K with an employer match
• Employee Stock Purchase Plan
• Employee Assistance Program
• Flight Benefits