Specialist, Capital Order Management

About the role

We are seeking a Specialist, Capital Order Management to join our NCA Managed Deliveries Team. You will be responsible for overseeing the end-to-end order delivery process, ensuring customer CNS orders are accurately booked, processed, and delivered on time.

Responsibilities

• Oversee end-to-end capital order delivery, ensuring customer CNS orders are accurately booked, processed, and delivered on time.
• Develop and manage delivery plans by defining key milestones, priorities, and deadlines aligned with sales agreements.
• Collaborate closely with engineering, production, procurement, logistics, and supply chain teams to ensure smooth execution.
• Ensure consistent and high-quality order processing and demand release to the supply chain within the defined region.
• Apply best practices in backlog management to drive on-time delivery performance.
• Proactively identify, assess, and mitigate supply chain risks that may impact delivery timelines.
• Lead complex supply chain and order management initiatives aligned with business objectives.
• Act as the main point of contact for internal stakeholders, resolving order-related issues and ensuring SLA adherence.

Requirements

• You hold a Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Engineering, or a related field.
• You bring 5+ years of experience in order management, supply chain, operational procurement, or production planning.
• You have advanced proficiency in English and are comfortable working in a global environment.
• You have hands-on experience working with SAP systems and strong proficiency in Microsoft Office tools.
• You are a strong communicator with the ability to influence, collaborate, and manage stakeholders across functions and levels.
• You demonstrate advanced analytical and problem-solving skills with a data-driven mindset.
• You are highly organized, able to manage multiple priorities in a fast-paced, high-pressure environment.
• Nice to have: Experience leading complex supply chain initiatives in a capital equipment or managed deliveries environment.

Qualifications

• You hold a Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Engineering, or a related field.
• You bring 5+ years of experience in order management, supply chain, operational procurement, or production planning.
• You have advanced proficiency in English and are comfortable working in a global environment.
• You have hands-on experience working with SAP systems and strong proficiency in Microsoft Office tools.
• You are a strong communicator with the ability to influence, collaborate, and manage stakeholders across functions and levels.
• You demonstrate advanced analytical and problem-solving skills with a data-driven mindset.
• You are highly organized, able to manage multiple priorities in a fast-paced, high-pressure environment.
• Nice to have: Experience leading complex supply chain initiatives in a capital equipment or managed deliveries environment.

Skills

• Advanced proficiency in English and comfort working in a global environment.
• Hands-on experience working with SAP systems and strong proficiency in Microsoft Office tools.
• Strong communication skills with the ability to influence, collaborate, and manage stakeholders across functions and levels.
• Advanced analytical and problem-solving skills with a data-driven mindset.
• Highly organized, able to manage multiple priorities in a fast-paced, high-pressure environment.
• Experience leading complex supply chain initiatives in a capital equipment or managed deliveries environment (nice to have).

Benefits

• Safe work environment – For Metso, safety is a fundamental value. Our goal is to demonstrate leadership and vision in promoting a safety culture.
• Compensation and rewards - Remuneration and benefits structure aligned with market practices, offering an attractive package through a balanced composition that contains fixed and variable remuneration, in addition to health care, dental plan, life insurance, private pension, food ticket, among others, according to current policies.
• Flexibility – We defend personal interactions and face-to-face collaboration associated with an open and flexible work environment, valuing the balance between personal and professional life.
• A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
• Extensive learning opportunities - We encourage ongoing dialogues, feedback sessions, internal mobility opportunities, mentoring programs, training and development, among other ambitious projects and global opportunities.
• Interaction without borders – Take advantage of our network of colleagues around the world to exchange experiences and knowledge. We carry out the work together, through open and honest communication.

Pay

• Remuneration and benefits structure aligned with market practices, offering an attractive package through a balanced composition that contains fixed and variable remuneration, in addition to health care, dental plan, life insurance, private pension, food ticket, among others, according to current policies.

Schedule

• Mainly located in North America (USA, Canada, and Mexico), but flexible working arrangements, including hybrid options, are offered.