Spanish Healthcare Interpreter I

Part-time, non-benefits-eligible PRN position. Schedule varies as needed; rotate between Atrium Health Wake Forest Baptist Medical Center and Downtown Health Plaza in Winston-Salem, NC.

Pay

$24.10 - $36.15 per hour

Responsibilities

• Proactively respond to requests for language access in a healthcare setting, including in-person, telephone, and video interpreting, as well as basic translation.
• Leverage technology to deliver services in various modalities and troubleshoot basic application issues.
• Maintain relationships with internal customers and make key decisions regarding appropriate interpreter modalities to contain costs.
• Interpret information regarding patients' and families' healthcare needs, such as patient education, appointments, discharge instructions, procedures, emergency encounters, and assessments.
• Serve as a conduit to interpret accurately and concisely, considering cultural implications and idiomatic language differences.
• Act as a cultural broker by educating caregivers on patients' cultural contexts related to healthcare.
• Fully abide by the healthcare system's professional conduct standards, execute job duties ethically, and follow national practice standards.
• Translate basic written information as needed and within department guidelines.
• Serve as a cultural mediator and educate customers appropriately.

Requirements

• High school diploma required; bachelor's degree preferred.
• 1 year of related experience required.
• Knowledge of medical terminology and prior experience in a healthcare setting required.
• National medical interpreter certification preferred.
• Demonstrated knowledge of oral/written language pair competency by successfully completing an Interpreter Language Assessment required.
• Completion of a 40-hour Medical Interpretation Training Program within 1 year of hire required.

Physical Requirements

• Walk, stand, sit, lift, and reach; must lift a minimum of 10 pounds to shoulder height.
• Must speak English and a foreign language in simple, understandable terms.
• Intact sense of sight and hearing.
• Mobile throughout the entire healthcare system.
• Able to deliver language access via in-person, telephone, and video remote modalities.

Benefits

• Base compensation within the listed pay range based on qualifications, skills, relevant experience, and/or training.
• Premium pay such as shift differential, on-call pay, and more based on the role.
• Incentive pay for select positions.
• Opportunity for annual increases based on performance.
• Paid Time Off programs (eligibility may vary by FTE or status).
• Health and welfare benefits, including medical, dental, vision, life, short-term, and long-term disability.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits such as adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.

About the Organization

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia, and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience, and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health serves nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics, rehabilitation, organ transplants, burn treatments, and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.