Spanish Healthcare Interpreter I

About the Role

This position is a PRN (as-needed) skilled Spanish Interpreter for Atrium Health Wake Forest Baptist, serving at two locations in Winston-Salem. The Healthcare Interpreter ensures equal access for all by acting as the linguistic and cultural intermediary during healthcare encounters, accurately and skillfully interpreting via oral and written communication.

Qualifications

• High school diploma required; Bachelor's degree preferred
• 1-year related experience required
• Knowledge of medical terminology and prior experience in a healthcare setting is required
• National medical interpreter certification preferred
• Demonstrated knowledge of oral/written language pair competency by successful completion of an Interpreter Language Assessment required
• Completion of a 40-hour Medical Interpretation Training Program within 1 year of hire required

Responsibilities

• Proactively responds to requests for language access in a healthcare setting, including in-person, telephone, and video interpreting, as well as basic translation
• Leverages technology to deliver services in various modalities and troubleshoots basic application issues with software and customers
• Maintains relationships with internal customers and makes key decisions regarding appropriate interpreter modalities while containing costs
• Interprets information regarding patients' and families' healthcare needs, including patient education, appointments, discharge instructions, procedures, emergency encounters, and assessments
• Serves as a conduit for accurate and concise interpretation, considering cultural implications and idiomatic language differences
• Acts as a cultural broker by educating caregivers on patients' cultural backgrounds in relation to healthcare
• Fully abides by the healthcare system's professional conduct standards, executes job duties ethically, and follows national practice standards
• Translates basic written information as needed and within department guidelines
• Serves as a cultural mediator and educates customers appropriately

Physical Requirements

• Requires walking, standing, sitting, lifting, and reaching
• Must lift a minimum of 10 pounds to shoulder height
• Must speak English and a foreign language in simple, understandable terms
• Must have an intact sense of sight and hearing
• Must be mobile throughout the entire healthcare system
• Must be able to deliver language access via in-person, telephone, and video remote modalities