Spanish Healthcare Interpreter I, PRN

About the role

The PRN employee will have the opportunity to pick up available shifts within a 24/7 department, including weekdays, weeknights, overnights, weekends, and holidays. Shifts may include in-person interpreting, telephone interpreting, video interpreting, basic translation, troubleshooting software issues, maintaining relationships with internal customers, and interpreting patient healthcare needs.

Responsibilities

• Proactively responds to requests for language access in a healthcare setting.
• Leverages the use of technology to deliver services in various modalities.
• Troubleshoots basic application issues with software and customers.
• Maintains relationships with internal customers and makes key decisions regarding appropriate interpreter modalities.
• Strives to contain costs at all times and leverages vendor relationships as needed.
• Interprets information regarding the patient's and family's healthcare needs.
• Serves as a conduit to interpret as accurately and concisely as possible while considering cultural implications and idiomatic language differences.
• Acts as a cultural broker by educating caregivers on the understanding of patient's culture in relationship to healthcare.
• Fully abides by the healthcare system's professional conduct standards, executes job duties in an ethical manner, and follows national practice standards.
• Translates basic written information as needed and within department guidelines.
• Serves as a cultural mediator and educates customers appropriately.

Requirements

• High school diploma required.
• 1-year related experience required.
• Bachelor's degree preferred.
• Knowledge of medical terminology and prior experience in a healthcare setting is required.
• National medical interpreter certification preferred.
• Demonstrated knowledge of oral/written language pair competency by successfully completing an Interpreter Language Assessment required.
• Competition of 40-hour Medical Interpretation Training Program within 1 year of hire required.

Qualifications

• Must lift a minimum of 10 pounds to shoulder height.
• Must speak English and foreign language in simple, understandable terms, and have an intact sense of sight and hearing.
• Must be mobile throughout the entire healthcare system.
• Must be able to deliver language access via in-person, telephone, and video remote modalities.

Skills

• Proactive problem-solving skills.
• Effective communication skills.
• Cultural sensitivity and awareness.
• Ability to maintain confidentiality.
• Basic computer literacy.

Benefits

Advocate Health offers a comprehensive suite of Total Rewards, including competitive compensation, generous retirement offerings, career development programs, and more. The healthcare interpreter position is part-time and benefits-eligible.

Pay

Pay Range: $24.10 - $36.15 per hour.

Schedule

The PRN employee will have the opportunity to pick up available shifts within a 24/7 department, including weekdays, weeknights, overnights, weekends, and holidays. Shifts may include in-person interpreting, telephone interpreting, video interpreting, basic translation, troubleshooting software issues, maintaining relationships with internal customers, and interpreting patient healthcare needs.