Spa Supervisor (Full Time)

About the role

To oversee and support the Spa Operations. Being a point of contact and leadership for desk operations and the spa as a whole. Responsible for quality control, cleanliness and mechanical condition of the Spa. A key component of position is training development in desk knowledge of services, and most important to the position is excellence in delivering guest service. Involved with hiring process, performance evaluations and coaching/counseling. Assist in overseeing entire Spa as MOD.

Responsibilities

• Provide leadership to all Spa associates
• Maintain operating standards as outlined in division SOP guidelines and Five Star/Five Diamond standards
• Be an active member of the spa management team
• Responsible for scheduling and timesaver edits