Spa Reception

The Dunlin, Auberge Collection, is a coastal escape in South Carolina’s Sea Islands set within the exclusive waterfront community of Kiawah River. Named after a beautiful local shorebird, this charming getaway is an experience-driven, design-led boutique luxury retreat embodying the eternal Southern summer home. Inviting guests to experience the outdoor bliss of coastal living on 2,000 picturesque acres, the nature-embraced Johns Island resort is just 20 miles from Charleston. Designed by Amanda Lindroth, the property offers 72 cottage-style guest rooms and suites.

About the role

Step into the serene world of our Spa as a Spa Reception Team Member, where you’ll become the warm smile and soothing voice that begins each guest’s journey. As the guardian of first impressions, you’ll weave together gracious service, intuitive care, and impeccable attention to detail. Ensuring every guest feels instantly valued, effortlessly guided, and gently welcomed into a haven of relaxation and delight.

Responsibilities

• Warmly welcome guests upon arrival, guiding them through a seamless check-in experience that sets the tone for their spa journey
• Confirm guest information with care and precision, thoughtfully communicating special requests or personalized accommodations to the appropriate teams
• Deliver exceptional, anticipatory service by addressing inquiries, concerns, and wishes with grace and professionalism, cultivating an atmosphere of serenity and genuine hospitality
• Process payments and verify billing details with accuracy and discretion, managing financial transactions—including cash handling—with the utmost integrity and coordination with accounting
• Serve as the central hub of communication, elegantly relaying messages between guests and resort departments while maintaining meticulous records of all interactions and requests

Requirements

• Brings an enthusiastic, service-driven attitude and consistently goes the extra mile for guests
• Has a keen eye for detail, ensuring every touchpoint feels polished and intentional
• Embraces a flexible schedule, with availability on weekends and occasional holidays
• Enjoys staying active and can comfortably stand or move for extended periods while supporting spa operations

Pay

$18 / hour + tips

Benefits

• Free Parking
• Free Team Member Cafeteria
• Education Reimbursement
• Holiday Pay
• Team Member Stay Program
• 50% off F&B + Spa

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.