Spa Manager
Compensation: $50,000 – $73,000 per year
Discover exceptional opportunities at Hand and Stone, with over 500 locations nationwide. Our focus is on creating an experience that exceeds guests' expectations by treating every guest and employee with respect. Happy employees lead to happy clients.
About the role
As the Spa Manager, you will direct and organize the overall operation of the spa to maximize profits through exemplary customer service and customer satisfaction. You will guide staff to operate with peak efficiency through coordination, communication, and cooperation. Performance will be based on the following metrics:
- Membership Conversion: Coach and motivate your team to educate and delight clients, encouraging them to join our Lifestyle Program.
- Revenue: Drive revenue via scheduling, marketing, and upgrading services.
- Recruiting: Build a team of passionate spa professionals.
- Operations: Measure and deliver results, create a strong member base, and ensure a consistently excellent client experience.
Requirements
- 2 to 3 years of management experience in the salon/spa, retail, or hospitality industry.
- Flexible schedule, including nights and at least one weekend day.
- Ability to promote the benefits of massage and skin care services.
Note: This position is with an independently owned and operated Hand and Stone franchisee. All employment decisions, including hiring, termination, benefits, compensation, and day-to-day activities, are made solely by the franchisee.