SPA COORDINATOR - PART TIME

About the role

Join our team as a Part Time Spa Coordinator and elevate guest experiences in a luxurious setting. As the first point of contact, you'll welcome guests, manage the spa schedule, handle communications, recommend treatments and retail products, ensure guest satisfaction, maintain a pristine environment, collaborate with therapists and staff, process transactions, and participate in ongoing training. This role is the heart of the spa's day-to-day operations, ensuring every guest leaves feeling pampered, refreshed, and eager to return.

Responsibilities

• Create exceptional first impressions by welcoming guests with a smile and ensuring a positive start to their spa experience
• Manage the flow of communication: answer calls, greet visitors, and respond to inquiries
• Schedule appointments with precision, maintain a seamless spa schedule, and handle last-minute changes
• Actively recommend spa treatments and retail products to enhance guest experiences
• Ensure guest satisfaction by assisting with special requests and resolving issues
• Maintain a pristine spa environment: ensure cleanliness, orderliness, and well-stocked areas
• Collaborate with therapists and staff to foster a positive, harmonious atmosphere
• Handle transactions including payments, gift certificates, and retail sales with professionalism
• Participate in training and meetings to stay updated on spa services and offerings

Requirements

• Exceptional communication skills, both in person and over the phone, with the ability to create positive connections
• Detail-oriented and organized, able to juggle multiple tasks including appointment scheduling, inventory tracking, and spa readiness
• Passion for hospitality and commitment to providing top-notch service
• Retail and sales skills with a knack for suggesting products and services that meet guests' needs
• Flexible and reliable with availability to work evenings, weekends, and holidays (must be available Saturdays and Sundays)

Qualifications

• Previous experience in retail, hospitality, or spa industry preferred; willing to train the right candidate
• Familiarity with spa/salon software and Microsoft Office preferred; general computer knowledge required
• Ability to stand for long periods, lift up to 25 lbs, and perform physical tasks such as bending and reaching
• Professional appearance: neat, clean, and well-groomed in uniform or business attire

Benefits

• Competitive pay and benefits package with opportunities for growth
• Exciting work environment in a serene, luxurious setting
• Team spirit: friendly, professional team that values collaboration, respect, and mutual success
• Ongoing training and chances to learn new skills and advance your career

Pay

$17.00 – $18.00 per hour DOE

Schedule

Part-time; first (day) and second (afternoon) shifts. Must be available to work Saturdays and Sundays; evenings, weekends, and holidays required as the spa operates 7 days a week.

Position: Spa Coordinator – Part Time at Winston Hospitality, Inc., 21444 World Way Drive, Thackerville, OK 73459. Requisition #11162012, posted October 22, 2026.