Spa Coordinator (Part-time)

About the role

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Responsibilities

• Greeting clients as they enter the Spa
• Providing clients with tours and information related to the Facility and its features
• Aiding guests in preparing for their treatments
• Cooking with therapists to provide timely services
• Aiding guests in booking treatments, either by phone or in person and recording the transactions in the appropriate area
• Thoroughly understanding and adhering to proper credit, check cashing, and cash handling policies and procedures
• Maintaining up-to-date knowledge of Spa services, products, and procedures
• Reporting any accidents or injuries to the Security Department
• Monitoring the spa and fitness room for cleanliness, safety, and providing direction or instruction when appropriate

Requirements

• Someone with or the ability to obtain a CPR and First Aide certification preferred
• Someone with an engaging and welcoming personality
• Someone with a strong attention to detail
• Someone who can work under pressure in a fast-paced environment
• Someone with a passion for creating an exceptional experience for all guests
• Someone with excellent communication skills
• Someone who can frequent bend, push/pull, and lifting/carrying of up to 30 lbs. and occasional lifting/carrying of up to 50 lbs.
• Someone with a flexible schedule that allows them to work weekends and holidays

Qualifications

• High school diploma or equivalent
• Experience in a similar role preferred
• Strong customer service skills
• Ability to work independently and as part of a team

Skills

• Customer service skills
• Attention to detail
• Communication skills
• Flexibility and adaptability

Benefits

• Comprehensive health insurance
• Retirement plans
• Paid time off
• On-site wellness programs
• Local discounts
• Employee rates on hotel stays

Pay

$15.00 - $16.00 per hour

Schedule

Flexible schedule that allows for weekends and holidays