Spa Concierge
Four Seasons · Boston, MA · Yesterday
On-siteCustomer Service$30.59/hrFull-time
Responsibilities
- To greet, accommodate and facilitate guest arrival and departure in the spa.
- To arrange spa appointments while greeting and accommodating guests.
- To respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort.
- Maintain cleanliness, set-ups and spa standards in the locker rooms, work out and pool areas.
- Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
- Aid guests with all inquiries in connection with spa services.
- Aid guests with the sale of retail merchandise; assist in the inventory and stocking of retail items.
- Able to work a flexible schedule, including weekdays, weekends, evenings, nights, and holidays.
Requirements
- Knowledge of Spa Coordinator operations with good communication skills.
- Applicants are required to have physical mobility as lifting, walking, bending and moving objects up to 50lbs.
- Positive attitude and willing to learn is a must- 1 year experience preferred.
- Requires reading, writing and oral proficiency in the English language.
Qualifications
- Passionate about hospitality and possesses a keen attention to detail.
- Willingness to learn and grow within the hospitality industry.
Skills
- Excellent communication skills.
- Physical mobility (lifting, walking, bending, moving objects up to 50lbs).
- Positive attitude and willingness to learn.
Benefits
- HOURLY RATE: $30.59
- ZERO-COST Medical, Dental and Vision Insurance for you and your eligible dependents, after 30 days
- MATCHED 401(k) Retirement Plan after 1 year
- COMPLIMENTARY and DISCOUNTED Employee Travel program after 6 months around the world
- COMPLIMENTARY daily Employee Meals
- DISCOUNTED Parking and Public Transportation
- COMPLIMENTARY Laundry
- ROBUST TIME OFF PLAN: Paid Time Off, Holidays, Personal Days, Floating Holidays
Pay
- HOURLY RATE: $30.59
Schedule
- Able to work a flexible schedule, including weekdays, weekends, evenings, nights, and holidays.