Spa Attendant Winter '26 - '27

Yellowstone Club is a private residential community in Big Sky, Montana, offering its members the world’s only private ski and golf community. With fabulous skiing and snowboarding and an 18-hole golf course, rivers, hiking, biking, and more, our Members love being part of this exceptional community. Our employees make the Yellowstone Club experience come alive.

About the role

The Spa Attendant ensures the highest quality cleanliness and equipment maintenance throughout the Spa, Salon, Retail, and Fitness Center for Members and guests of Yellowstone Club. This seasonal position runs November through April.

Responsibilities

• Deliver outstanding service in a friendly environment, including greeting and acknowledging every Member and guest, maintaining service standards, and demonstrating solid product knowledge.
• Guarantee total Member satisfaction, display hospitality and professionalism, and ensure all transactions are handled legally and ethically.
• Apply all property safety and security procedures to maintain a secure environment; report accidents or emergencies to management immediately.
• Maintain a favorable working relationship with all team members to foster a positive environment.
• Uphold gracious attendant procedures throughout the guest’s stay.
• Be knowledgeable about all spa services, pricing, and other offerings provided by the YC Spa.
• Serve guests enthusiastically and timely while implementing proper service standards.
• Follow all sanitation and safety guidelines from the Department of Health and the Spa.
• Proactively maintain cleanliness in all areas of the spa, salon, fitness center, and retail.
• Monitor spa traffic effectively while catering to individual guest needs.
• Tend to guests in relaxation lounges, locker areas, and wet areas without creating a rushed atmosphere.
• Ensure a smooth transition from check-in to treatment, meeting guest needs seamlessly.
• Maintain a pristine locker area and restock supplies continuously.
• Assist guests with all aspects of their stay, particularly before and after treatments.
• Perform duties in a timely manner according to Club policies and service standards.
• Meet departmental productivity, organization, punctuality, and consistency standards.
• Maintain a positive, respectful attitude toward Members, guests, vendors, and coworkers.
• Uphold Member privacy at all times.
• Maintain a clean, neat appearance and communicate effectively with all staff levels.
• Work safely and project a favorable image of Yellowstone Club.
• Work flexible hours, including evenings, weekends, and holidays; long hours may be required.

Requirements

• High school diploma or equivalent required.
• At least one to two years in a public contact position preferred.
• Valid state driver’s license.
• Basic computer skills; willingness to train on spa, salon, and fitness software.
• Ability to speak clearly and write legibly.
• Basic math and reasoning skills to solve problems or escalate when necessary.

Physical Demands

• Most tasks are performed indoors in a climate-controlled environment, though some outdoor work may be required in various weather conditions.
• Must stand and walk for up to four hours at a time.
• Regularly lift up to 15 lbs; occasionally lift up to 50 lbs.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, hearing, and visual acuity.
• Continuous talking, hearing, and vision (near vision and depth perception) are required.
• Ability to spend extended time viewing a computer screen.
• Manual dexterity to operate necessary equipment.

Benefits

• Free transportation to and from Bozeman.
• Complimentary shift meals.
• 401k eligibility with bi-weekly match.
• Access to onsite fitness center 24/7.
• Discounted employee housing in Big Sky or Gallatin Gateway.
• Discounts to over 1000 retailers through ADP LifeMart and Expert Voice.
• End-of-season employee appreciation day and retail sale.
• Access to Employee Store in Bozeman.
• Participation in Hike, Mountain Bike, and Disc Golf Employee Days.

Schedule

Seasonal position from November through April. Flexible work hours, including evenings, weekends, and holidays; long hours may be required due to business demands.