Solutions Engineer - US Commercial, SF Bay Area

Candidate must reside or be willing to relocate to the San Francisco Bay Area.

About the team

As we continue to uphold our standard of excellence in US Commercial Sales, we are embracing unprecedented innovation as a tremendous opportunity for growth. We succeed because we listen to our customers and anticipate their needs as the market shifts and technology transitions accelerate. Our customers are versatile and agile and adopt technology fast to compete aggressively and grow their business. We are confident our US Commercial model provides you with unlimited opportunities to succeed at Cisco. Our culture is one of support and empowerment.

Responsibilities

The Solutions Engineer (SE) is a customer-focused technical sales professional who ensures that technical information and guidance is provided to the customer, delivering meaningful outcomes based on Cisco’s product and services portfolio. The SE will partner with Account Executives in a pre-sales technical function, performing the following duties:

• Technology solution consultant to the customer and the Cisco account team
• Leverage an array of Cisco technology, services, and support specialists
• Collaborate closely with the Account Manager on account planning activities
• Educate the customer on Cisco differentiation, creating demand
• Set a brand preference for Cisco
• Align Cisco’s product and services capabilities to customers' business drivers
• Showcase Cisco solutions, provide customer presentations, perform technical demonstrations
• Create Bills of Materials (BoMs) and run proof of concept activities
• Partner, consult, influence, and design solutions to allow the customer to meet their desired outcomes

Requirements

• 5+ years of industry-related experience
• Cisco product experience or relevant experience in key competitor offerings in technology areas of emphasis (Enterprise Networking, Data Center, Collaboration, Security, Automation, and Cloud)

Preferred Qualifications

• CCNP or CCIE certification
• BS/BA in Electrical Engineering, Computer Science, or relevant experience
• Customer intimacy skills
• Pre-sales experience

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

Pay

The starting salary range for this position is $205,500.00 to $259,400.00 for new hires in U.S. and/or Canada locations, not including incentive compensation, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training.

The full salary range for specific locations is as follows:

• New York City Metro Area: $205,500.00 - $298,300.00
• Non-Metro New York State & Washington State: $197,600.00 - $286,900.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided include base pay and sales target incentive compensation combined.

Benefits

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include:

• Medical, dental, and vision insurance
• 401(k) plan with a Cisco matching contribution
• Paid parental leave
• Short and long-term disability coverage
• Basic life insurance
• Grants of Cisco restricted stock units, which vest following continued employment for defined periods

Paid time away includes:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• Paid year-end holiday shutdown
• 4 paid days off for personal wellness
• Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at a rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco’s flexible vacation time off program, with no defined limit on vacation time (subject to availability and business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, with up to 80 hours of unused sick time carried forward
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are eligible to earn annual bonuses subject to Cisco’s policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, split between quota and non-quota components.

• For quota-based incentive pay, Cisco typically pays:
  • 0.75% of incentive target for each 1% of revenue attainment up to 50% of quota
  • 1.5% of incentive target for each 1% of attainment between 50% and 75%
  • 1% of incentive target for each 1% of attainment between 75% and 100%
  • Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation
• For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target

Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.